HOTEL MYSTAYS Atsugi

HOTEL MYSTAYS Atsugi Reviews

HOTEL MYSTAYS Atsugi

Sakae-cho1-1-8, Atsugi City, Kanagawa Prefecture, 243-0017, JapanView Hotel Details
HOTEL MYSTAYS Atsugi
HOTEL MYSTAYS AtsugiHOTEL MYSTAYS AtsugiHOTEL MYSTAYS Atsugi
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HOTEL MYSTAYS Atsugi Guest Reviews

4.1/5
Very Good
25 review
Verified reviews
Location4.0
Amenities4.1
Service4.2
Cleanliness4.1
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All reviews(25)
Positive reviews(19)
Reviews with photos/video(6)
Awesome stay(8)
Clean and tidy(7)
Negative reviews(1)
Guest User
Standard Semi Double Non-smoking
Stayed in Jul 2024
Couples
12 review
5.0/5
Outstanding
Posted on Jul 31, 2024
Probably the best Hotel Mystays. Service staff was courteous and there was really nothing to complain. There is also a combini nearby which is great for late night snacks.
Response from Property: Thank you for Staying at Hotel My Stays Atsugi. We are very pleased to receive so many compliments. There are many stores, including a supermarket, in the vicinity of the hotel. We will do our best to live up to your compliments. Hotel My Stays Atsugi Reception
Vxxlttx
Standard Semi Double Non-smoking
Stayed in Aug 2024
Couples
12 review
5.0/5
Outstanding
Posted on Aug 25, 2024
Best! Cheap and good! Clean ! New ! But be sure you know check out at 10.
Response from Property: Thank you for staying at Hotel Mystays Atsugi. As not much time has passed since we finished the renovation of our hotel, we would like to inform you that the check-out time is 10:00 a.m. as you mentioned, We are sure that the lobby, guest rooms, restaurants, etc., are clean and beautiful. As you mentioned, check-out time is 10:00 a.m. After that time, a 1,000 yen per hour fee will be charged. Thank you very much for your valuable feedback. Hotel Mystays Atsugi Front Desk.
Guest User
Standard Semi Double Non-smoking
Stayed in May 2024
Couples
2 review
4.5/5
Great
Posted on May 21, 2024
The room is newly renovated, the breakfast is rich, and the bed is comfortable, but the parking lot is charged (1,200 yen)
Janice11
Standard Semi Double Non-smoking
Stayed in Sep 2024
Family
15 review
3.7/5
Posted on Sep 8, 2024
It is considered an affordable hotel in Japan. There are sofas and small tables in the room, which feels quite spacious. There is a free parking lot, but it needs to be reserved in advance. It fills up quickly (we couldn't park on the day because it was full). There is also a paid parking lot nearby, and there is one downstairs. You can pick up some supplies by yourself, and it is convenient to walk to a convenience store nearby for about 3-5 minutes. I will stay here again if I have the opportunity.
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Response from Property: Thank you very much for staying at Mystays Hotel Atsugi. There is a supermarket near the hotel, as well as pharmacies and convenience stores within walking distance. The hotel is located in a relatively quiet environment, not far from the city center. The hotel has not been renovated for a long time, so we believe that the interior decoration of the lobby and rooms is very beautiful. I hope you can come again when you come to Atsugi. Thank you very much for your valuable opinion. Atsugi Mystays Hotel Front Desk
Guest User
Standard Semi Double Non-smoking
Stayed in Aug 2024
Business travelers
20 review
5.0/5
Outstanding
Posted on Aug 31, 2024
I have stayed here countless times. It is the best choice for business trips. There are microwave ovens and washing machines and dryers on the 4th and 8th floors, which are very convenient for heating lunch boxes and washing clothes. There is also a comic book shop on the 4th floor. Most of the popular comics are in it.
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Response from Property: Thank you very much for staying at Hotel Mystays Atsugi. The microwave, washing machine and comic corner in the hotel are very popular with guests. We often receive comments from guests saying that the hotel is conveniently located near supermarkets, drug stores, electronics stores and many restaurants. We look forward to your next visit to Atsugi. We look forward to seeing you. Front desk of Hotel Mystays Atsugi
Tigaga
Standard Twin Non-smoking
Stayed in Jul 2024
Family
14 review
4.0/5
Very Good
Posted on Jul 27, 2024
After a day trip to Lake Kawaguchi, I was on my way out of Tokyo and stayed in Atsugi District for one night. Seeing that the hotel was reasonably priced and parking was available, I gave it a try. Although it is not a new hotel, the facilities are freshly maintained and the rooms are hygienic and there is no smell. There are many restaurants nearby, as well as convenience stores and supermarkets, with excellent value for money.
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Response from Property: Thank you very much for staying at Hotel Mystays Atsugi. We are glad that you had a comfortable stay during your trip. We look forward to visiting Hotel Mystays Atsugi again on your next trip or visit to the Atsugi area. We look forward to receiving your reservation at Hotel Mystays Atsugi. Thank you very much for writing to us in your busy schedule. Mystic Atsugi Hotel Front Desk
Eric
Standard Double Non-smoking
Stayed in Jun 2024
Business travelers
7 review
4.0/5
Very Good
Posted on Jul 18, 2024
The room is close to Atsugi Station and can be reached on foot. The hotel environment is good and clean. There is a food supermarket opposite
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Response from Property: Thank you very much for staying at HOTEL MYSTAYS Atsugi and for posting your review. Our hotel is in a great location for accommodation, with a large supermarket right in front of the hotel and a convenience store about a 2-minute walk away. Our hotel is a little far from the station, about a 6-7 minute walk, but it is quieter than the area in front of the station, and there is a large supermarket and convenience store right in front of the hotel, so it is in a great location. Thank you very much for taking the time to post your review despite your busy schedule. HOTEL MYSTAYS Atsugi Front Desk
Guest User
Standard Semi Double Non-smoking
Stayed in Jul 2024
Business travelers
33 review
5.0/5
Outstanding
Posted on Aug 3, 2024
Hotel MYSTAYS Atsugi. We had arrived at Isehara and had already gotten off the train. We were ready to book a hotel nearby. Unfortunately, it was the first time that I encountered a situation where all the hotels were fully booked. In addition, the hotel had a minimum booking time. After 8 pm, no reservations could be made. At this time, we chose to go back two stops to this Hotel MYSTAYS in Hon-Atsugi. After getting off the express line, it was a bit far to walk. Our boss was pregnant, so I walked all the way to wait for her. When we went out the next day, we had to take a taxi. When we just entered the lobby, there was a strong smell. I don’t know if it was a special perfume. I was not used to it. Although the room was small, it was clean and tidy. It was basically the same as TOYOKO INN, even the layout was the same, and the utensils used were basically the same. At about 9 o'clock that night, my boss and I felt that the room was shaking a little. Was it an earthquake? Who cares? I lay down and fell asleep comfortably.
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Response from Property: Thank you for staying at Mystays Hotel Atsugi. There are many recreational areas near Atsugi, including Isehara's "Oyama". Our hotel offers easy access to scenic Lake Miyagase. We recommend "Lake Miyagase" to you. It is also very convenient to reach Lake Miyagase from the hotel, and the scenery of Lake Miyagase is beautiful. Thank you very much for your valuable comments despite your busy schedule. Atsugi Mystays Hotel Front Desk
Standard Semi Double Non-smoking
Stayed in Jul 2024
Couples
22 review
5.0/5
Outstanding
Posted on Jul 25, 2024
This is my second time using this hotel. It was cheap, clean, and had chargers so it was a very nice hotel. The entrance also had a very luxurious feel to it. I'd like to use this hotel again.
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Response from Property: Thank you for always using HOTEL MYSTAYS Atsugi. On behalf of all our staff, we would like to thank you for your kind words that you enjoyed your stay. Our hotel was renovated in March 2024, and to help our guests relax, we have created a luxurious yet calming space at the front desk, and the guest rooms are equipped with Simmons beds, which are renowned for their superior comfort. If you need anything during your stay, we are available 24 hours a day, so please feel free to ask or request anything. If you would like to use our hotel again, we would appreciate it if you would consider our breakfast buffet, as we are confident in both the taste and service. Thank you very much for taking the time to post a review despite your busy schedule. HOTEL MYSTAYS Atsugi Front Desk
Guest User
Standard Semi Double Non-smoking
Stayed in Jul 2024
Couples
6 review
4.7/5
Amazing
Posted on Sep 19, 2024
The room was clean and the front desk was very friendly. There are many restaurants and izakayas around Atsugi Station, so I had no trouble finding food during my stay.
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Response from Property: Thank you very much for staying at HOTEL MYSTAYS Atsugi. There are a wide variety of shops, including supermarkets and convenience stores, in the area around the hotel, so you will have no trouble shopping. The downtown area, where there are even more shops, is about a 5-minute walk away, so the hotel is conveniently located away from the hotel. Thank you for taking the time to share your valuable feedback with us despite your busy schedule. HOTEL MYSTAYS Atsugi Front Desk
Guest User
Standard Semi Double Non-smoking
Stayed in Jun 2024
Solo travelers
1 review
3.2/5
Posted on Jun 16, 2024
Thank you for allowing us to use your hotel for many years, which has undergone many changes from Plaza Smile to Mystays. This was the first time that the kanji for a guest's name was mistyped. Also, when I entered my room and tried to throw away the trash, there was trash in the trash can that seemed to belong to the previous guest. I told the front desk and they disposed of it, but I was worried and looked around the room, and there was a small piece of plastic lying on the floor. I remember that there is usually a note on the table that says "XX cleaned up," but I couldn't find it this time. In the evening, when I was drinking alcohol with some snacks I had bought, a small fly flew around. The room was in front of the emergency exit, so it may have been easy for it to get in. Another thing that bothers me is the location of the hand wash bottle. It's next to the faucet, so it gets in the way when you use the faucet. Thank you for apologizing for the trash can when I checked out. I will be using your hotel again this week.
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Response from Property: Thank you very much for staying at HOTEL MYSTAYS Atsugi. We are also pleased that you have been able to use our hotel as a place to stay for many years, since the days of the Plaza. However, we are very embarrassed about the improper cleaning and the fact that we got a guest's name wrong this time. We will strive to prevent this from happening again and will do everything we can to ensure that our guests have a comfortable stay. The previous message cards saying "cleaning was done by XX" have been discontinued since we became MYSTAYS Atsugi. Thank you for your feedback regarding the location of the hand wash bottle. We will discuss the placement of the bottle in the future. We are extremely grateful to have been able to receive your feedback, both good and bad, and that you will be using our hotel again this week. We look forward to your continued patronage of HOTEL MYSTAYS Atsugi. Thank you very much for taking the time to post your comment despite your busy schedule. HOTEL MYSTAYS Atsugi Front Desk
Guest User
Standard Twin Non-smoking
Stayed in Feb 2024
Family
16 review
4.7/5
Amazing
Posted on Feb 11, 2024
The facilities are not luxurious, but the staff were polite and I had a comfortable stay. I would like to use this hotel again.
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Response from Property: Thank you very much for staying at HOTEL MYSTAYS Atsugi. It is very encouraging to receive such high praise for our staff. Although it is not possible to renovate all of our facilities, we will endeavor to provide even more satisfying service by taking into consideration the opinions and requests of our customers. Please come again if you have the opportunity. We look forward to seeing you again. HOTEL MYSTAYS Atsugi Front Desk
Guest User
Standard Semi Double Non-smoking
Stayed in Feb 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Feb 27, 2024
The location is good and the breakfast is rich
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Xingfang
Standard Semi Double Non-smoking
Stayed in Sep 2024
Business travelers
13 review
4.0/5
Very Good
Posted on Sep 19, 2024
朝食が凄く良い、美味しいです。時間によってはおかずが無いのが残念。
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Guest User
Standard Semi Double Smoking
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 20, 2024
phòng k quá rộng nhưng tất cả đều oke nha
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