2-Star Hotels in Auburn Hills

I am a recent amputee. Upon losing my leg, I lost my home due to insurance regulations. I checked into the ESA -- Auburn Hills. Paul and his staff havebeen wonderful to me ever since my arrival. They have taken out trash and moved things that needed to be moved. They fulfill my every request. When I first got here, there was a lot of noise and dogs. But now, the carpets hav been cleaned and are freshened daily. EVERYTHING is sanitized regularly. If I were to have a complaint, it would be that the internet is HORRIBLE!!!! That is not the fault of the staff, but of ESA Corporate. I could write a letter, put it in an envelope and mail it and have it get to the recipient faster than the internet at this hotel. This place is entirely too expensive for crappy internet. Even if you pay the additional fee $31/month, it is very VERY slow if it comes on at all. I have spoken with corporate, who says it is a third party vendor and they are working on the issue. Again, I have been here since August. How long could it possibly take to figure out why I have no internet when the room next door has FULL signal. I like this hotel and I like the people that work here. I hate the internet and I think it is a shame for THAT to be the reason I am disatisfied with my greater than four month stay here......

The breakfast is very good, you can make PIE, oatmeal. The location is close to the outlets, you can buy and buy at any time, recommend it!

We booked 2 rooms from 5/14-5/18. The ads show a beautiful outdoor pool. It was not. The pool was left sadly untended and slime green. They claim the pool is closed due to COVID. Nowhere on the Choice site does it say the pool is closed. They just use the lame disclaimer that some services may be unavailable due to COVID. However, no other COVID protocols were observed by staff. No masks. Cutlery in breakfast area was crammed in holders so that people would have to touch the ”eating” ends instead of just the handles to get the plasticware. The breakfast was the same every morning. The rooms were showing their age. The tub had been repainted and the paint was peeling off. There was mildew in the tub around the spout and at the caulk joints. There were only 3 towels for a 2 queen bed room. No spare TP. Our last night there was no hot water in the evening or the next morning.

The staff here is pleasant and helpful. This is an older place and needs some upgrades to even approach a 5 star rating. Generally clean, but there are stains on the carpet and maybe bubble gum spots on the common area hallways. The outside entries have failing card readers that often do not work and have posted signs that state ”out of order”. This has been going on for a couple of weeks now. The entry ways from outside are not cleaned frequently even though I see wet floor signs posted frequently but have not been cleaned. Garbage cans are frequently full and garbage blows out of them and sits on the ground for multiple days within 3 feet of the garbage can without being picked up. Place would be better with some more stringent supervision. I have watched staff walk past the trash laying on the ground and do nothing about it. See attached pics. Decent place to stay that is affordable but do not expect 5 star. I also have a problem with the general manager asking residents to take the esa survey and rate all 10. Encourage completing survey, but do not try to influence their response. I witnessed her telling a Mexican how to respond and his English was horrible @ best and probably did understand her.

I stayed here in September and December 2021 due to power outages at my home. These were my first two stays at this property since it had changed over from a Hawthorn Suites to MainStay Suites. The staff were very friendly and helpful--especially Serena at the front desk! She was very helpful, professional and fun to talk to. The rooms are still identical to how they looked when the property was a Hawthorn Suites, which really is not an issue because everything is still in pretty good shape and the beds are comfortable. Just a reminder for housekeeping to follow through with cleaning everything, as there were still leftover crumbs in the kitchen. Other than that, the room was clean and spacious. My room--329--was pretty quiet despite being close to the elevator. Since it is a corner room, I had no one next to me which was nice. My other room for the SEP 2021 stay was 317, and it was also very nice. Although I am a bit bummed it is no longer a Hawthorn Suites and does not offer the same amenities, it is still a reliable and comfortable place to stay in Auburn Hills, and I know I will return someday.

I received a call from Staybridge Suites @ Auburn Hills, MI at 6am today and was told our reserved room we are supposed to check in today is not available due to maintenance issues. Panicking with disbelief, I searched for different hotels and called Marriott Towne Place Suites at Auburn Hills. Andy has taken care of our room needs for a 6 night stay with professionalism, courtesy and empathy. He clearly cares about the needs of hotel guests and assures me that we do not have to worry. Such a relief on the way to the airport with Andy’s superb customer service.

Stay at HomeTowne Studios by Red Roof in Auburn Hills, Michigan, and enjoy a hotel experience with the comforts of home, about a 30-minute drive from Detroit. Our spacious studio-style rooms are equipped with modern kitchenettes featuring a full-sized refrigerator, microwave, stove top, sink, and a kitchen table with chairs. Kitchen kits can be purchased at the front desk for a small fee for added convenience. After checking in, unwind on our plush Serta beds and stay entertained with an array of cable channels on a clear HD flat-screen TV.We also offer weekly housekeeping and on-site laundry facilities to make your stay seamless. From Memorial Day to Labor Day, you can relax in our outdoor pool. Whether you are here for a short visit or an extended stay, you’ll feel right at home.The hotel is conveniently close to various dining, shopping, and entertainment options. You will find several fast and casual restaurants within a short drive, making it easy to grab a quick bite or a full meal. If you're looking for entertainment, you can visit Great Lakes Crossing Outlets, Meadow Brook Amphitheatre, and Pine Knob Music Theatre. Oakland University and Pontiac General Hospital are less than 5 miles away, and the big-city attractions of Detroit are an easy drive.

The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products. The Comfort Suites Auburn Hills-Detroit hotel in Auburn Hills, MI will get you refreshed and ready to take on the day for business or leisure. Our all-suites hotel is near Oakland University and the Oakland Mall. We provide easy access to Great Lakes Crossing Outlets, Detroit Metropolitan Wayne County Airport and Bishop International Airport. Our all-suites, smoke-free hotel offers amenities that include free hot breakfast, free WiFi, free weekday newspaper, free coffee, an indoor pool, fitness center, guest laundry facilities, a business center with copy and fax. Each spacious guest suite features a TV, hair dryer, coffee maker, refrigerator, recharge device, iron and ironing board. Select rooms include a kitchenette. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.

Very clean, comfortable hotel in a great location (Great Lakes Crossing outlet mall) right off I75. Nice hot breakfast (fresh waffles!). Friendly helpful staff. Clean room & lobby & halls. Comfortable bed and bedding. Had our two standard poodles with us - easy to stay with them in this hotel.

This hotel is truly exceptional! Every stay feels special thanks to the incredibly helpful and knowledgeable staff. The rooms are always impeccably clean, cozy, and offer the perfect environment to relax and unwind. Highly recommend! Also, extra bonus points if you clean your own room. On our way to our next free room.