Courtyard Auburn

It was very clean and quiet. People were friendly. Rooms were newly renovated and the room was nice. One of the better hotels I've stayed at honestly. Would recommend.

The hotel is finishing up a great renovation. The rooms and halls are freshly done and the hotel is very clean for being at the tail end of a remodel. We stayed for grad weekend so the hotel was at capacity. My only complaint is that even with the grad gauging rate the hotel didn't seemed to be staffed to handle the influx. We all knew when graduation was going to be held, the hotel was booked solid so hire up some temporary help. After paying 4X the standard rate there should be enough profit to staff the hotel accordingly.

Great location for what I was doing and convenient

After being in Auburn all day and not feeling awake enough to make a drive home I decided to book a room. I didn't have much to choose from because every hotel in the area seemed to be full (on a weeknight) and prices were sky-high! The outside of the Marriott was clean and well-lit and generally felt like a safe area. The entrance from the main road was not lit up and was difficult to see. Check-in was easy, but the desk person lacked in personality or hospitality. She was just doing her job. I knew before booking that this hotel does not serve complimentary breakfast. I usually choose hotels with breakfast because 1. We pay a lot of money to stay at these establishments 2. My kids love to pick different things (like making their own waffles) to eat that we normally wouldn't make at home. 3. It's convenient. Nonetheless, no breakfast at this Marriott, unless you visit their bar area and order and pay for food. A guest checking in ahead of me asked about breakfast - I knew exactly what he was asking. The woman checking him in pointed (at the bar) and said it's over there from (this time to that time) not once saying it isn't included. I bet he was in for a surprise the next morning. As for the room, it was clean and smelled good, unlike many hotels I've stayed in. It's your standard room, but slightly larger than most. The beds were comfortable and had lots of pillows and the sheets were soft - win! The bathroom had a large open shower and plenty of hooks and towel racks. Only 1 coffee cup which sucks when you have more than 1 person in your room who wants coffee. And it looked like someone had spit in the coffee maker - people are nasty! Why??? Also, the mini fridge had something growing in it which I presumed was black mold. As a word of caution for anyone traveling with small children, the window in our room could be slid open easily. I've never stayed in a hotel where the windows actually opened. Clean. Comfortable. Safe. No complimentary breakfast.

I was disappointed in the cleanliness of my room. There were crumbs on the table beneath the t.v. The floor lamp was dusty, and my son’s sheets didn’t appear to have been washed. The staff was very friendly however and it was quiet and safe.

Custemer serviceb

Staff claims reservation was not in system. Although he found it in both names provided. Blamed it on booking online. Quite lengthy check in and didnt know how to access wifi. No shower supplies. I think they need to train staff.

Everything was great except my room didn't have a microwave. Had a small fridge but no microwave