K Road City Travellers

I cancelled my booking well within the free cancellation period, they charged me anyway over £140. I contacted them and they admitted their mistake, and yet 2 weeks later I still haven't got a refund. Also emails I have received have no name attached which I find weird and unprofessional.

I stayed here for two weeks and I would definitely stay here again. I stayed in a four person bunk bed doom room and I have to say my bed was extremely comfy, one of the comfiest beds I've slept on in a while. For me, having a good bed is arguably the most important factor of staying anywhere. There were some shelves in the room to organise your stuff which was rather helpful. Probably the only downside of the room was how there were not many plug sockets. I was alone in my room for the majority of my time staying but if it had been a full room then it would be a struggle for everyone to charge their various items. The bathrooms are clean and modern, as are the two kitchens. However there are only enough utensils and space for two people maximum to cook so there would be times where you would have to wait a while to cook. The location is good and bad, it's very close to shops, bars and restaurants but that also means on certain nights like Friday or Saturday the various bars and clubs nearby tend to leap up in volume. My advice, go out on a night out on those nights because it's gonna be hard to get a good sleep anyway. Overall I'd give this place a solid 8/10

My partner and I decided to stay there because of the location, but ended up regretting it terribly. There was no one at reception at 3 pm and we were asked to wait until 7 pm (!) for someone to arrive. And when we finally went to sleep, woke up to an itch on our backs and a horrible sight of dozens of blood-filled bed bugs. Disgusting!!