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Breakfast

Arthotel Ana Style Augsburg
4/59 Reviews

Arthotel Ana Style Augsburg

Augsburg|1.67km from MBB-SG Augsburg Hauptfeld
The hotel staff has wrongly booked us 4 times extra breakfast at the check-out, although this was already included in our price. When I explained the situation the next day, I was assured that this was a mistake and that the money was returned. I should like to write a mail, because the colleague who is here today cannot care about it. A very unsatisfactory way of solving the problem and extra work for me. I received the answer to my email that I should send my account data, and I sent them back immediately. 10 days later we could not find any payment incoming so I asked by email after the return was requested. No answer. One week later I called at the hotel. I wanted to talk to the hotel manager because I received neither the money nor a reply from the staff. I was consoled, you know what it is about and the transfer would be already in the accounting. I told the staff that I would like to receive a written reply by email about the information from the telephone conversation. It was assured, but again, no feedback! It's now over 4 weeks. The money was not transferred back and my efforts remained unreply. I would advise every person to book another room in Augsburg. Communication with staff is catastrophic and problems are not resolved on own initiative. I have invested a lot of my time in an hotel error and I am very disappointed. Errors may happen, but this long Odyssey I don't wish anyone!

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Top rated hotels in Augsburg

Searching for hotels near MBB-SG Augsburg Hauptfeld? Compare room rates and reviews to find your ideal stay.
ibis Augsburg Koenigsplatz
3.8/533 Reviews
It was two nights alone in a room with double bed, so it was enough for me. Many landscapes, some sticks. Useful: open clothes ”bar” and boxes, but for two nights and alone it is possible. Personal friendly, breakfast good. Improvement proposals: When staying two days, the towels should not be changed (except, If desired), and an overview plan (as available in the info point) of Augsburg would be a nice service - especially since the hotel is central and maybe some come to the sightseeing.
B&B HOTEL Augsburg-Süd
3.8/524 Reviews
Das Hotel in der Nähe der Messe macht einen guten Eindruck. Wenn man nur übernachten will und keinen Komfort erwartet ist man hier richtig. Die Zimmer verfügen über Betten und Bad mit Dusche. Frühstück kann zugebucht werden. Allerdings steht der Preis nicht im Verhältnis zum Angebot. Jedoch haben wir kein Café in der Nähe entdeckt, so dass wir das Frühstücksangebot nutzen mussten. Beim Personal schaut es etwas anders aus. Als wir angekommen sind, wurden wir freundlich empfangen und bedient. Am Tag danach, war anderes Personal da, welches nicht mal guten Morgen sagen konnte und ziemlich überfordert wirkte, den kleinen Frühstücksbereich in Schuss zu halten. Was angenehm war, ist der kostenlose Hotelparkplatz. Alles in allem, zum übernachten in Ordnung, wenn man keine Erwartungen hat.
Hotel Augsburg
4/515 Reviews
The location is extremely convenient for those arriving by train, since it is right next to the train station. The staff are very friendly. The room was not large, but enough for a short stay. I could work easily. Everything was very clean. Although it is right next to the train station, you cannot hear the trains as long as the window is closed. The window can be opened for ventilation, which is great.
Super 8 by Wyndham Augsburg
4.2/541 Reviews
We were very happy to stay here in our visit to Augsburg. The hotel is new, the room was perfectly clean, quiet and very comfortable. Very comfortable bed also which is important. You need a car to go to the city centre but the hotel had free parking space. Great quality price relation. In conclusion: very recommended.
Rugs Hotel Augsburg City
3.9/538 Reviews
Ordentlich, bis auf einige offensichtlich hartnäckige Flecken im Flur im Teppich. Zimmer aber top, funktionell und geräumig mit guten Ablagemöglichkeiten. Bad mit genug Platz, ordentliche Dusche. Betten etwas zu hart!! Erst nicht gewöhnt ist könnte Rücken bekommen… Lage top am Eingang zur Innenstadt. Parkhäuser in der Nähe, Bahnhofshaus als Gast direkt für 7€/d echt günstig. Frühstück vielfältig aber nicht übertrieben. Service super aufmerksam und nett. Preis/leistung gut.
Arthotel Ana Gold
3.7/524 Reviews
Hotel non troppo grande molto accogliente. Il personale dell’albergo (anche se presente solamente durante il giorno) è molto cordiale e disponibile. Colazione a buffet molto buona e abbastanza assortita. Camera spaziosa e letti comodi. Alcuni dettagli di usura potrebbero essere sistemati semplicemente con una mano di vernice ma la pulizia è impeccabile. L'hotel ha a disposizione solo 4 parcheggi anche se nella via si trova eventualmente dove parcheggiare 'auto.

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