South Congress Hotel

A conundrum. However, one we will not choose to experience again. We have a Love/Meh relationship with SCH. I believe, it's solidly part of the Meh that has overtaken SOCO. Do you really need 3 western themed, boot licking store fronts all next to each other? With SCH celebrating it's 10yr anniversary, I can only say one word regarding the accommodations. Uncomfortable chic. Overpriced, also comes to mind. This time we were in Suite 343, about a grand a night. Ironically, this was less than the SCH website when our travel agent booked this weekend for us with *******. However, she may be able to get better rates due to her profession. Challenges with our room, were numerous. A couch that was impossible to get comfortable on with leather pillows with attachments to the metal frame, torn and non functional. The other couch was cute and in a brick hutch, but heavily worn seat cushions meant it was a challenge getting out off of and not extremely comfy either. Not very functional. No light in the little hallway when entering, created a very dark space where one couldn't really see what you put in the dresser drawers, without the aid of the good ol phone flashlight. Or perhaps there was a light, but have no idea how you would turn it on. In order to enter the suite, the door stuck and you needed to put your shoulder into it to open. And a bit of a heave to open it to get out. In the morning when I went to shower, I turned the handle, the entire handle fell off and crashed to the floor. I did manage to replace it and get it to function, which resulted in a luke warm shower at full on "Hot" setting. Although the faux patinated brass, maybe cool, it's not really efficient in function. TV's were large and there were actually 2 of them, but again, understanding how they worked was puzzling, but we eventually figured it out which remote did what. There was a large, railway tie posing as a table of sorts where the phone lived, but you had to be on your knees to really use it to call down for room service or when we checked out. One tree trunk thingy served as a bedside table, but if you deployed it, from underneath the bedroom area TV, it served somewhat as a obstacle to get out of bed to use the bathroom area. The misses, turned a trash can upside down and put a book on it for a Macgyver inspired table. Somehow, we managed to book our Birthday Staycation weekend, when there were weddings both Friday and Saturday. The issue with that is both of the events had the wonderful bar lounge area booked for Cocktail hour and not accessible to other guests. The the lounge has been a favorite haunt for us over the past decade, that was a bummer and an item good to check on if you happen to want to book a stay here. So what worked in the room? Well the bed was comfortable, plush. The view from the bed out of the wrap around windows looking towards the city down Congress Ave, was pleasant and a reminder how much Austin has changed since my move in '77. Little balcony

We spent an extended weekend here and could not have been happier with our choice of hotels. This small-ish property is nearly always buzzing with activity. Our second floor room was spacious and featured a patio adjacent to the pool. The staff kept our room spotless during our stay. Our second floor location was quiet and the linens soft and plush. We opted for in-room coffee service, though free coffee is avaialble in the lobby daily. The lobby bar is not to be missed. Ashley and her co-workers are friendly and knowledgeable and fun to be around. They can whip up just about any cocktail you can think of from the fully stocked bar.

Great place for a staycation if you’re local. Enjoy the vibes of SoCo and east lake access for a walk.

Amazing hotel, Professional team, great service. We were there For Conclave of BOSS, With Team Members. Easy checking, All staff smiling, Nice welcoming, Foods great, really quiet, peaceful atmosphere, near by Main Street, easy going to the airport and great location to visit the city, to many bars and restaurants in this area , Most of them have live music Bands. I have a wonderful time in this hotel with my friends and Team Members. I 110% recommend to stay in this hotel. They have wonderful restaurant inside the hotel, Have a pool too on roof top. Enjoy …

Bar Manager was Unprofessional The bar manager was very unprofessional and tried to intimidate me They also put me in a handicap room and it was very uncomfortable

An downgraded upgrade I did not get the room I booked, a pool side room, but instead was told I was automatically given a complimentary upgrade. It sounded great to me until I realized it was the corner room overlooking and loud and busy street. I was told they were fully booked and unable to accommodate a room change until Saturday. On Saturday I wasn’t given enough time to decide or repack myself. Otherwise the pool staff, the bar staff and the housekeeping were highlights. I didn’t sleep much because of the road noise. I just wanted the room I booked.