DoubleTree by Hilton Avanos - Cappadocia

DoubleTree by Hilton Avanos - Cappadocia Reviews

DoubleTree by Hilton Avanos - Cappadocia

Yeni, Kızılırmak Cd. No: 1, Avanos, TürkiyeView Hotel Details
DoubleTree by Hilton Avanos - Cappadocia
DoubleTree by Hilton Avanos - CappadociaDoubleTree by Hilton Avanos - CappadociaDoubleTree by Hilton Avanos - Cappadocia
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DoubleTree by Hilton Avanos - Cappadocia Guest Reviews

4.2/5
Very Good
53 review
Verified reviews
Location4.2
Amenities4.2
Service4.2
Cleanliness4.2
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All Reviews(53)
Positive reviews(37)
Reviews with photos/video(6)
Negative reviews(16)
joshiChinmay
Accessible King Room
Stayed in Jun 2022
Family
1 review
5.0/5
Outstanding
Posted on Jun 18, 2022
Amazing place I'm happy best place to chill and have fun also best location relax
Guest User
King One Bedroom Suite
Stayed in Jul 2023
Family
3 review
5.0/5
Outstanding
Posted on Jul 7, 2023
Noce and quite place near avanos
PujidaoWARMjiadujiabieshu
Twin Room
Stayed in Oct 2021
Couples
33 review
5.0/5
Outstanding
Posted on Nov 3, 2021
The best hotel in this area, much better than Ramada. And the quality is worth it’s price!!!
Laura yang
Twin Room
Stayed in Oct 2022
Friends
11 review
2.2/5
Posted on Oct 2, 2022
This should be the worst hotel under Hilton. The sheets are spliced together, and the sink is dirty even if it is old. It's a very bad experience.
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Guest User
Accessible King Room
Stayed in May 2022
Couples
11 review
5.0/5
Outstanding
Posted on Jun 4, 2022
We hired it for our honeymoon, the price is affordable compared to other places and there are very good opportunities, the view is a bit of a problem, but the service is super
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Guest User
King Room
Stayed in Aug 2022
Family
118 review
4.0/5
Very Good
Posted on Sep 6, 2022
The location is a bit out of the way, about 15 minutes' drive from the hot air balloon ride, and the hotel's facilities are also good.
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Zülküfül Ferhan
Twin Room
Stayed in Jul 2022
Family
2 review
4.0/5
Very Good
Posted on Jul 24, 2022
One of the decent hotels to stay in Avanos. Hiilton quality can be felt especially in the design of the hotel and its rooms. The size, concept and comfort of the rooms are good; However it is a bit outdated, a little renovation would make it much better. Breakfast is fine. I didn't use the pool or SPA, but it didn't look bad...
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Guest User
Accessible King Room
Stayed in May 2022
Family
1 review
4.2/5
Very Good
Posted on May 11, 2022
***meat is satisfying. The massage team knows their job. I advise.
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Guest User
Stayed in Mar 2024
Friends
0 review
3.0/5
Posted on Mar 1, 2024
The hotel is unfortunately rather shabby. Fixtures are wearing out and staff are a little curt. This is a small regional centre of Turkey where tourism is its major business and this hotel could easily lift with some focus. Wide range of food at dinner and breakfast buffet but average to poor quality. Coffee machine not working and filter coffee like dishwater. Pool area lovely but no staff at the bar or towels. Rooms ok but tired. Bed too soft ( though some like these) but it was massive. Crabtree and Evelyn bathroom products lovely. Low quality towels.
Response from Property: Our Dear Guest, Thank you for your valuable comments on your last stay at DoubleTree by Hilton Avanos - Cappadocia. We apologize for not being able to fully meet your expectations and satisfy you during your stay and thank you very much for any comments you have made. Your feedback has been forwarded to the relevant department managers and employees and we would like to inform you that we continue our efforts to provide better service to you and our other guests. We, the DoubleTree by Hilton Avanos - Cappadocia Team Members who aim for serving beyond our guests’ expectations, are looking forward to having the pleasure of welcoming you back at DoubleTree by Hilton Avanos - Cappadocia. Sincerely yours
idilldv
Stayed in May 2024
Business travelers
5.0/5
Outstanding
Posted on May 13, 2024
Very clean and spacious hotel in Cappadoccia. The breakfast buffet is quite extensive and the staff is very friendly. Spending time in the lobby is quite relaxing. Hilton standards can be seen eveywhere so no disappointment in this hotel.
Response from Property: Our Dear Guest, Thank you for taking the time to write us a review, we appreciate all the feedback that we receive. We would like to thank you for your very nice comments related to our hotel, facilities, and team members. We are glad you enjoyed staying at our property. DoubleTree by Hilton Avanos - Cappadocia team looks forward to welcoming you again. Kind regards,
Lakecomo16
Stayed in Apr 2024
Couples
3.0/5
Posted on Apr 16, 2024
Part of our organized tour, we stayed at this hotel for 3 nights. Immediately when we entered our room, there was a smell of cigarette smoking, we had to open the window to air it out. Also the air conditioning did not work only heating. The breakfast and dinners, selections were not the best and the food was lukewarm and no taste. Really disappointed that after dinner, no tea or coffee was provided . You had to pay extra… the only great thing was the location, it was nearby for things to visit but by car or bus…
Response from Property: Our Dear Guest, Thank you for your valuable comments on your last stay at DoubleTree by Hilton Avanos - Cappadocia. The problems that you mentioned have been brought to the attention to our heads of department and we keep working on improving the quality of service we offer for our guests. We are sorry for the inconvenience we caused during your stay with us and would like to mention that the lack of service you experienced is unusual and not the standard of our hotel. We thank you once again for sharing your experiences with us, as it is the best way for us to improve our services and facilities. We, the DoubleTree by Hilton Avanos - Cappadocia Team Members who aim for serving beyond our guests’ expectations, are looking forward to having the pleasure of welcoming you back at the DoubleTree by Hilton Avanos - Cappadocia. Sincerely yours,
tripkamaaina
Stayed in Mar 2024
Solo travelers
5.0/5
Outstanding
Posted on Mar 14, 2024
As a Diamond member, I received both an early check in and a great upgrade to a suite. This was a very pleasant surprise because the hotel was fully booked, and much appreciated. The room was far from the elvators and very quiet with a very comfortable bed, and I slept much better than I did in any other hotels the past week in Turkey. The hotel is on the outskirts of the small town of Avanos, but you can walk to a supermarket and Starbucks in under 20 minutes. It's also a short drive to all the highlights of Cappadocia. The hot tub is large, hot, and relaxing. My complaints are minor. One is regarding misinformation. The front desk associate and the spa manager both told me the gym doesn't open until 10am, but there is a sign stating that it's open 24 hours, and I was able to work out in the early morning before breakfast and my tours. The other complaint is regarding dinner staff. No one greeted me (or anyone else). It's a bit of a free-for-all for the dinner buffet, and I actually had to hunt down a staff member to pay for my dinner. There was never a host to seat me or any staff to bring me my bill. This made me realize that with all the groups there with half-board bookings, anyone can walk in and have dinner and leave without paying. Despite these two problems, I really enjoyed my stay and the lovely upgraded suite. Definitely a 5 star experience.
Response from Property: Our Dear Guest, Thank you for taking the time to write us a review, we appreciate all the feedback that we receive. We would like to thank you for your very nice comments related to our hotel, facilities, and team members. We are glad you enjoyed staying at our property. The problems that you mentioned have been brought to the attention to our heads of department and we keep working on improving the quality of service we offer for our guests. We are sorry for the inconvenience we caused during your stay with us and would like to mention that the lack of service you experienced is unusual and not the standard of our hotel. DoubleTree by Hilton Avanos - Cappadocia team looks forward to welcoming you again. Kind regards,
Guest User
Stayed in Mar 2024
Solo travelers
0 review
2.0/5
Posted on Mar 1, 2024
A week before arriving I got an email saying a concert would be held and the outdoor pool would not be availableduring that time. What They failed to say was the concert would be going until after 11pm so loud earplugs didn’t work. When I asked for a manager I was told they had no clue when the manager would be available and made no effort to correct the fact that I got no sleep after after traveling for 38 hours and planning to get up at 4am the next day. On the fourth day of asking for the manager finally they were available to talk. When I brought up the concert the excuse I was given is they said they emailed warning of a concert. When I said there was no mention of it being that loud and until late at night the response I got was “ everyone knows concerts are always at night”. There were multiple other issues at this hotel: room service forgot my order. They ignored my down feather allergy, and ignored my request for a manger to contact me. I would never stay here again.
Response from Property: Our Dear Guest, Thank you for your valuable comments on your last stay at DoubleTree by Hilton Avanos - Cappadocia. The problems that you mentioned have been brought to the attention to our heads of department and we keep working on improving the quality of service we offer for our guests. We are sorry for the inconvenience we caused during your stay with us and would like to mention that the lack of service you experienced is unusual and not the standard of our hotel. We thank you once again for sharing your experiences with us, as it is the best way for us to improve our services and facilities. We, the DoubleTree by Hilton Avanos - Cappadocia Team Members who aim for serving beyond our guests’ expectations, are looking forward to having the pleasure of welcoming you back at the DoubleTree by Hilton Avanos - Cappadocia. Sincerely yours,
Guest User
Stayed in Dec 2023
Couples
0 review
4.0/5
Very Good
Posted on Dec 21, 2023
Double-Tree by Hilton is a notch lower in quality than Hilton. It’s more affordable though. Room was comfortable though a bit tight. The hotel location was good. Not far from hot air balloon launch site. We can see them taking off early morning. Buffets were decent. On one of the nights, the dinner buffet didn’t have enough food ready for patrons’ rush. There was a queue waiting for the chicken entree to cook. Over-all a sufficiently good stay.
Guest User
Stayed in Nov 2023
Other
0 review
5.0/5
Outstanding
Posted on Nov 18, 2023
Typical Hilton as expected: well located with good restaurant proposing a large variety of food. The large swimming pool and the room comfort were highly appreiciated. The staff was friendly and well organized.