Guest User
December 19, 2023
The room was very well located but the rest left a lot to be desired. It was terribly cold in the room and even though we had air conditioning we didn't have the remote, we called the two numbers in the accommodation and none of them answered us, not even when I called to ask for help with check in. There is no customer service from them, this is unbelievable, I know we have to be understanding considering the price but I really was quite… I woke up with an animal in the room, the walls and baseboards were cracked and damaged… In the shower the glass wasn't secure It felt like the door could fall down at any moment, it didn't even hold the door open. The sound was terrible, we could hear the couple next door talking, we could hear people going up the stairs even though we didn't even have a room close to them...
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