Residence Inn Cleveland Avon at the Emerald Event Center

Nice place to stay. Very clean. Friendly staff. Would stay again. Next to Cleveland Clinic Avon. Meijer across the bridge.

The pool was very cold and smaller than it looked in the pictures. The room was very nice and comfortable. We really liked that there was a kitchen with appliances and dishes. Some of the dishes were very dirty when we pulled them out but I just washed them. The shower was awkward due to half a door but nice.

Amazing, clean, and friendly staff

Being a more pricey hotel you would expect the breakfast to be better than lower priced hotels. We were very disappointed in the breakfast selections. How about bacon and sausage served daily with fresh scrambled cheesy eggs. Higher quality juices with breakfast would be great. The juices you provided were so awful tasting. Also how about flavored creamer for your coffee. Also staff complaining about being short staffed doesn't ring fun vacation. Also complained to staff about something bitting me in bed leaving blood on sheets and nothing was done about it. We also asked for room garbage cans and empty cans in recycling bin to be cleaned up/emptied and they gave us bags and told us to do it and leave outside our room door. Why am I paying all this extra money for if I'm going to take the trash out. Plus in the morning you have to walk down the hallway with all the dirty sheets laying in the hallway outside each room. It would also be nice if the pullout couch in the living room was clean enough to sleep on. Towels, washcloths, hand towels and toilet paper should be replaced when customers are staying multiple days.

Was at the property for 5 days, we had chosen this property because of the pool and hot tub, but the hot tub only worked properly 1 day of our stay. The continental breakfast didn't have many options and no changes to the menu daily, very disappointing

We come every year for our anniversary and love the rooms but this year, our room was a bit run down. Toilet paper holder falling out of the wall, corner stripping fell off the wall during the night and scared the heck out of us, kitchen faucet not connected to the counter, and one of the pendant light bulbs was burnt out.

Spacious room, comfortable, quiet, equipped with a full kitchen, standup shower and no bathtub (that, by the way, i personally think it's good). This was my first time at that hotel and my experience was great. It is nice for events in the Convention Center as well. Access to i-90 is very easy and it is only 7 minutes away from Crocker Park.

Very friendly and clean!