Granada Luxury Beach-Ultra All Inclusive

Negative: I don´t recommend this hotel for non smoking people, especially families with kids. The hotel should make rules for smokers and make smoking areas and not let people smoke everywhere. Only indoors I didn´t see the smokers, but everywhere else, there were non stoping smokers. Even if we wanted to enjoy our dinner outside (at the dining area), we coudn´t do that , because even there people were smoking and there were no signs about it´s not allowed. If we wanted to enjoy evening shows, we couldn´t enjoy them, because people were smoking even if there were lots of kids. I came home with smelly clothes. There was no much activities during the day time either. One day we saw a foam party and volleyball and that´s it. We visited the hotel in the end of April. We couldn´t do later check out, because they said that hotel was fully booked, but later after check out we ask to check if we forgot some items in the room, they send a cleaning lady to check and by the time they haven´t even cleaned the room yet. It was 3 hours later of our check out. So, we were wondered why they even said it was booked, when there was no one in the room. When we did the check out they didn´t ask how we liked the hotel. Like we didn´t even matter. Only the man who carried our luggages asked about it. He was a really nice guy. Luggage room wasn´t closed, everybody who wanted could go there. Positive: The food was great. Everyday there was something to eat. They offer drinks during the dinnertime (wine, beer, shampagne). In the beach area was buffee as well. Spa was nice, saunas were nice, hamam treatment was nice as well. Beach area was clean and spacious. Pool was little cold, but it wasn´t a problem, because we knew it was not heated. Room was nice, however they didn´t vacuumed the carpets once we were there. Only other areas were cleaned. They decorated the room when it was our daughter birthday and the dining table was decorated as well. It was a lovley gesture. The waitress even sang „Happy Birthday“ to her and brought a cake with a candle.

The hotel was AMAZING! Food & drinks were incredible. All the staff were so lovely, and the animation team too!! Furkan and Ege made our trip so great, THEYRE THE BEST !! Did not want to leave, will definitely be returning! It was also my parents first holiday and they could not fault the trip !! the frozen cocktails and iced coffees too, 10/10!!

Amazing staff! All waiters were friendly, entertainment team were awesome especially FURKAN!!! Made our experience. Rooms were cleaned regularly. Choice of food snacks and drinks were great. Ice coffee and frozen cocktails were my favourites