Grecian Bay

very nice . location is fantastic .

Super

Extremely disappointing and frustrating experience. We contacted the Grecian Bay Hotel in the hope of arranging a childcare service for our children. This was a simple and essential request for a family, yet it was handled with a complete lack of seriousness. The person in charge of the booking, Despina, was particularly unpleasant, unhelpful, and unable to provide clear answers or any kind of solution. Her attitude gave us the strong impression that our request was not taken into consideration at all. What is even more shocking is the total lack of follow-up from the management. Despite our attempts to get in touch, no one deemed it necessary to call us back. For a hotel of this standing, this level of unprofessionalism and disregard for customers is simply unacceptable. We leave with a very poor impression and a complete loss of trust. This hotel clearly fails to meet basic expectations when it comes to customer service, especially for families.

We stayed here for 2 weeks at the end of August, this is an honest review. The hotel is in a fantastic location, on the beach and close to Ayia Napa centre. The sunbed allocation system is great, if you're not happy where you are then the helpful staff will move you if possible. The only thing is the sunbeds are really close together so you can't move them at all, you're nearly touching the person next to you. The pool itself is a really good size, it desperately needs cleaning the grout between the tiles is green. Our room was large and we had a seaview, our cleaner was a lovely lady and did a fab job. The room was dated and a bit shabby in places, we were in the west wing. The beach club does good cocktails and food, this can be delivered to your sunbed if you prefer. The cats are well looked after there, they have a feeding station and you can feed them there if you like. The hotel staff do feed them as well. Please take biscuits and water with you when you leave the hotel for all the other stray cats. We feel the hotel needs renovating as it's dated in all areas. Lovely staff and very clean. We wouldn't return as we don't feel its worth what we paid and wouldn't class it as 5 star. There are better hotels, in our opinion, in Ayia Napa for the price paid. There is a shuttle bus that will take you to Grecian Park and you can use all the facilities there, well worth doing. All that said, we did enjoy our holiday.

Fabulous holiday. We were treated exceptionally well by the hotel. We emailed well in advance and we were treated to sea views and rooms next door for the kids. That was a lovely start but the real gem was having 4 sun beds at the front of the beach for our fortnight. That was lovely. The food is very good, the service from the likes of Stelios, Afonso, Sami and everyone at the beach bar really made it a lovely break. We hired a car to visit Protarus, went on a beautiful boat trip, did the water park and really made the most of the hotel’s exceptional location for restaurants. I love this place.

Absolutely amazing place. Having stayed in Ayia Napa many times,this was by far the best hotel. Brilliant staff,nothing was too much trouble. Rooms were very nice and clean. Reserved sunbed to save hassle of getting up early for sunbed wars. You can reserve sunbeds for your whole holiday around the pool or on the beach. Lovely 15min stroll into centre of town with lots of places to dine and drink. Food at hotel was fantastic. My wife has actually emailed hotel today,and if we can book the same rooms again for next year we will be going back. Thankyou to all at Grecian Bay Hotel….we’ll be back

Very nice pool area, and the bar with the view over the beach, could spend hours there. Nice greenery. Very kind international staff serving us. Though the building is a bit dated.

Not a 5star, only the spa , gym , indoor pool qualify for this. …3star at best, the Grecian chain need to invest in their staff & customerr service training. No staff at breakfast to greet guests formally and ensure sign in that they are actual guests and not walk ins. Sunbeds at the beach are allocated in first come first serve…at £500 per night it’s insulting to your guests to have this arrangement. Aqua aerobics class was out of touch and dated. The instructor had a more discerning clientele but decided to conduct a class with a chosen tracks which were jarring, dated & loud techno music…please update your music choices which will enhance and enrich participants experience while entertaining the spectators around the pool area. Do not order a Classic Martini …bar staff do not know how to make one . Mine came in a tumbler, with ice no slice & made with a martini mix !!!!

I have been to the hotel many times. The best place in Cyprus. Right on a beautiful beach with more than enough beach chairs and umbrellas (belong to the hotel and you can even make a reservation of your favorite place if you wish for the whole length of your stay). Staff is above any expectations. The place is quiet, decent and welcoming as I only saw at other 5 star resorts.