Warm welcome, but the facilities are somewhat shabby. Clearly an 80's hotel in need of work....and they have done some in the rooms and corridors which look OK until you look closely: a very cheap make-up job. The room was comfortable and clean, but for over 100GBP/night, I expected more. The only English TV channel is CNN, if it is working. Wifi is slow and crashes often. I got ONE complimentary teabag and one bottle of water during a one-week stay. But the main area of discontent is the food and restaurant management. As a vegetarian, I got tired of only having salad to eat every night. There is only a buffet. You cannot order anything specific. There are one or two veg 'dishes' (grilled veg, dauphinoise potatoes, rice), but they often have some form of meat in them, are totally overcooked or just look very unappetising. The salads themselves feel like they come out of tins. Lots of watery liquid everywhere and pretty limp and tasteless. The restaurant itself is so much in need of a total refresh and is managed very poorly. The breakfast buffet is ok, but pretty cheap. The egg guys are good, but again their managers are just awful: floating about being superior and unhelpful. I was hosted here by the organisation that I was working for. If I had booked it for myself I would have left after the first night. Not bad enough to totally trach it but seriously, you need to buck up Golden Tulip: It is a competitive marketpace out there.