Amy Hotel

The air conditioning is so bad and it’s so hot! The room smells of cigarette smoke!

The location of the hotel is pretty good. There are many Chinese restaurants nearby, but others disagree. 1. I made a reservation for 3 nights. On the first night, I discovered that the bathroom faucet was dripping, causing moisture and water accumulation on the bathroom floor. Although the counter responded to the problem, it was not handled when checking out. It was inefficient and disregarded the rights of consumers. During the stay, due to the heavy humidity and feet entering and exiting the bathroom, It was all wet and very uncomfortable. 2. This hotel is a three-star hotel, and the room rate is mandatory to include breakfast, so the charge is higher than other hotels. I thought that the breakfast would be a buffet meal as shown in the picture posted on the website. As a result, they handed out 50,000 Vietnamese dollars and asked customers to go to a nearby breakfast restaurant to eat simple meals such as simple xiaolongbao and soy milk. It was obviously suspected of misleading consumers with false advertising. So let consumers know. 3. On the first day of my stay, I asked the hotel if I could check out one day early for a refund, and also applied to change my check-out date on the Trip website. However, the store has yet to respond to the trip and has not notified me of the handling situation. Obviously the store does not agree to the modification and will not refund. Even so, you have to clearly reply to the trip and then notify me before redeeming it.

뜨거운물과 찬물이 잘 조절이 안됩니다

中國街上，方便

There are many Chinese restaurants and supermarkets downstairs, very convenient

The service attitude is good, the girl at the front desk is pretty, and she speaks Chinese well

When I come to a hotel in Vietnam, I book here as always, and it's like returning to an old friend's house. The front desk service is warm, considerate and thoughtful. The key is that the front desk can communicate in Chinese, which is very convenient

사워기 물온도 조절이 안됩니다 ㅠㅠ

The location is excellent and the room is large. I will book again next time I come to Bac Ninh.