My husband and I spent 2 nights at the Castle Hotel because we were in the region in a seminar about the weekend. The first impression was good. The hotel is very well maintained and the rooms are very modern and optical it was exactly after a taste. The only manco in the room was the lack of air conditioning, as the wall is quite old and thick, it was to bear. For us it would be too warm in the room in the high summer but yet. At the check-in we were only about 10 minutes at the reception. We sounded and called, but no one came. Then we went to a restaurant and searched for a responsible. But this did work overloaded and didn't explain anything to the hotel. Even after the room number we had to ask. She gave us a note with information about the hotel and a questionary of satisfaction. In the room I noticed that that was the guest's questioning table before us, already filled in. When we then came back from our training in the afternoon, our room was not made. You had and seems to just forget. Breakfast in the hotel was delicious, but the selection was not excessive. However, the staff was completely overloaded. The bread, butter and coating were always empty and were filled only after request, although there were enough staff, but they simply did not act carefully. Egg food also lasted forever. All in Allen was okay, but in relation to the high price and the fact that it was a 4-Sterne-Haus, we were a little disappointed. Because there is simply the expectation level higher.
Very Good
1 Reviews