To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities4.0
Service4.0
Cleanliness4.0
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All reviews(35)
Positive reviews(17)
Reviews with photos/video(3)
Negative reviews(2)
Tianlanhaida
Standard Room in Classic Design with 2 Single Size Beds 90x200
Stayed in Oct 2024
Business travelers
19 review
4.0/5
Very Good
Posted on Oct 26, 2024
In a quiet town, with the train station right outside the door, it is a little noisy when the train passes by, so light sleepers should be careful
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Ada Zhang
Privilege PLUS King Bed Room
Stayed in Apr 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Apr 27, 2024
The front desk is very friendly and can speak English. The room is relatively large, with facilities such as a refrigerator and a safe, and the most important thing is that there is a kettle! Very good! There is a parking lot and you can take the elevator directly to the hotel
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Guest User
Privilege Room with 1 king-size bed
Stayed in Oct 2024
Business travelers
21 review
5.0/5
Outstanding
Posted on Oct 27, 2024
Facilities: Good, although a little old, but the overall feeling is good
Hygiene: Good, Germany is very hygienic
Environment: Good, very German
Service: Good, not bad
I will definitely stay here next time, a small German town with charming scenery,
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Anonymous User
Privilege Room with Bed 180x200, 2 Persons and 1 Child in Parents Bed
Stayed in Dec 2024
Travel with friends
14 review
5.0/5
Outstanding
Posted on Dec 8, 2024
Great hotel with great staff located right next to the train station.
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Anonymous User
Privilege Room with 1 king-size bed
Stayed in Jun 2024
Business travelers
18 review
1.7/5
Posted on Jun 20, 2024
It's a very old hotel. The castle in the theme has nothing to do with the hotel. It's in a park next to it.
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Guest User
Stayed in Jan 2023
Other
5.0/5
Outstanding
Posted on Jan 9, 2023
A very nice and very friendly front desk and great room, very clean and very central, despite the train station very quiet and without disturbance! . I look forward to nights stay in Mercure hotel⭐️⭐️
Response from Property: Thank you very much for your kind review.
Pankinka
Stayed in Nov 2023
Business travelers
5.0/5
Outstanding
Posted on Nov 10, 2023
I have been staying regularly at this hotel for years, where they always make me feel at home. The service and staff are excellent, as is the cleanliness and comfort of the rooms. Breakfast is very varied and of high quality. Great value for money
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Response from Property: Muchas gracias por su excelente crítica.
Guest User
Stayed in Jan 2023
Travel with friends
4.0/5
Very Good
Posted on Jan 31, 2023
The stay at the Mercure Bad Oeynhausen was good, there is hardly anything to complain about. Room Adequately furnished, dark wood and large windows. Non-smoking room of course, but with a small, walk-in balcony and ashtrays at the front. Unfortunately, the mattresses were much too soft for us, which resulted in back pain. A bottle of mineral water instead of a minibar. There was space in the closet, as well as a safe and TV. Unfortunately, the remote control was broken. Bathroom Large, with shower, towel racks and of course hand and bath towels. Everything was clean, but it didn't smell completely good because the ventilation was apparently not switched on after room service and a strong cleaning agent was used. Breakfast The breakfast was very good, various types of bread and rolls, numerous spreads and other toppings. Also various juices, filter coffee and coffee specialties. Even as vegans we were very full.
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Response from Property: Hello Juma4630, thank you very much for taking the time to rate your stay in our hotel. All in all, your stay seems to have been satisfactory, which makes us very happy. For anyone who values a quiet room, minibar, air conditioning and Nespresso machine, we would be happy to recommend our privilege rooms. We also have a few premium rooms available, which have been recently renovated and also have a TV with Ambilight and a new lighting concept.
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Guest User
Stayed in Jan 2023
Couples
5.0/5
Outstanding
Posted on Jan 31, 2023
Our fourth stay at the Mercure. The room was comfortable and the staff was super friendly. Mr. Fischer at the reception especially put a smile on our faces. The breakfast manager also guaranteed a good mood to start the day.
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Response from Property: Dear brulo65, thank you very much for the positive feedback. We are very pleased with the praise and will be happy to pass this on to the relevant employees.
Guest User
Stayed in Jan 2023
Family
4.0/5
Very Good
Posted on Jan 31, 2023
The outside is not quite up to date, but the inside is modern and minimal, very clean and the staff are very friendly and helpful - chappeau! The rooms could be a bit bigger today, it's a bit tight with a wheelchair. The breakfast buffet is amazing, I haven't seen this much selection in a hotel for a long time. The online process from A to Z is problem-free and highly recommended - no booking portal needed!
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Response from Property: Hello Compass, thank you very much for this wonderful review. Unfortunately, we do not have control over the exterior of the building, as we have only rented the hotel areas. Otherwise, the hotel would certainly look different! For wheelchair users, we offer 2 wheelchair-accessible rooms with a roll-in shower. These rooms are also the appropriate size. Otherwise, we are very happy that you enjoyed your stay with us.
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Guest User
Stayed in Jan 2023
Business travelers
5.0/5
Outstanding
Posted on Jan 31, 2023
The hotel is centrally located near the train station. The rooms are freshly renovated and very well equipped. The appearance is very homely and does not correspond to the typical colorful Mercure style. The staff is very friendly and helpful. There is direct access to the hotel from the underground car park.
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Response from Property: Thank you very much for the great review. Please note that only some of our rooms have been renovated!
Guest User
Stayed in Jan 2023
Family
5.0/5
Outstanding
Posted on Jan 31, 2023
I can say that I have been there five times now. Quiet hotel. Right by the train station... shops all around... you can quickly get to the clinic and the spa gardens... we will go there more often. This hotel has a very good breakfast... nothing is missing.
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Response from Property: Hello Margret, thank you very much for visiting us again and especially for taking the time to give us such a positive review. We were very pleased and hope to see you soon!
Guest User
Stayed in Dec 2022
Other
5.0/5
Outstanding
Posted on Dec 22, 2022
Very pleasant hotel in a central location. The privilege rooms have been completely renovated, as have the common areas. Lifestyle decor, warm tones and lots of wood. Large rooms, excellent bedding, bathroom with large shower. Excellent breakfast buffet that exceeds the Mercure standard. Staff very professional, friendly and helpful. Definitely recommended.
Original TextTranslated by Google
Response from Property: Hello Dagmar, thank you very much for this great review. We would just like to point out that you had the pleasure of staying in one of our Privileg Plus rooms. However, these cannot yet be booked separately. Our normal Privileg rooms have therefore not been renovated!
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Guest User
Stayed in Nov 2022
Couples
3.0/5
Posted on Nov 17, 2022
Correct room, extensive breakfast, good location in relation to the old town. In room 360 there was a problem with the shower, the water drained from the bottom into the bedroom. The toilet was a bit strangely positioned in the bathroom, completely central.
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Response from Property: Thank you very much for your review. We are a little confused that there is no room 360. Our toilets are also normally located like in any other hotel. We're not really following you
Guest User
Stayed in Feb 2025
Travel with friends
3.0/5
Posted on Feb 15, 2025
+ Rezeption freundlich Frühstück 5* - Kein Upgrade obwohl Gold Mitglied ( Hotel war nicht ausgebucht) Parken - Preis falsch ausgeschildert bei Einfahrt Badezimmer - Abfluss stank und undicht Hotel liegt zentral ( ob positiv oder negativ muss man individuell entscheiden)