Hotels near Our Lady of Lourdes Grotto, Baguio

The room was very clean considering the hotel only opened recently. Staff was very helpful and attentive. We were allowed to check in 2 hrs earlier for free. They also kept our luggage safely tucked away after we checked out giving us the opportunity to go around the city without carrying them. Unfortunately, the gym and pool were still closed for renovation. The roof deck would’ve been an excellent place to spend time had it been given the thought and attention it deserved. The artificial turf was soaking wet and unsafe to walk on despite the fact that it didn’t rain that evening. It was a shame because the view of the surrounding area from the roof deck was easily the highlight of the hotel. Lastly, breakfast could have been better. The food options could have been thought out better. The ”tuyo” served that morning wasn’t edible leaving guests to choose between chicken afritada, luncheon meat, corned beef, and sautéed cabbage.

Location: Infront of a street. Can easily get a taxi. Walking distance down the street to reach a supermarket, laundry and food shops. Part city view and part mountain view in front of my business suite room, best view at night with all the bustling city lights next to the silent mountains. Near Botanical Gardens park where I go for a daily walk. Cleanliness: My room was cleaned and tidied up well on my request on alternate days. The toilet at the ground floor next to the restaurant needs constant cleaning and drying up. My frequent visitors find the floor mini - flooded few times. Service: Best service so far was from the amazing lovely room cleaners who were always smiling and quite courteous as they work tirelessly. The hotel's Elements Restaurant staff were also hardworking and respectful. The proficient chefs and sous chefs cooked relentlessly without pressure to deliver yummy food on the table! I ate way too much delicious Filipino food! The front desk staff needs to be a bit more approachable by smiling a little more as they are the first main contact of clients. Also I reckon management staff responsible in receiving communication via emails from clients need to be more pro-active by replying or acknowledging receipt of emails. Facilities: I enjoyed using the treadmill at the hotel gym. They have the equipment that you can find in a basic gym which is wonderful albeit one of the 2 treadmills was out of order. The hotel restaurant is mostly busy and cramped. They have delicious buffets for breakfast, lunch, merienda/snack and dinner and are not too expensive. Hence a huge crowd from outside the hotel also flock this restaurant. There is a small pool next to the restaurant but way too closed to the dining tables where patrons are eating. My other suggestion for hotel management is to ensure that the electric power points are safe. All the power points in my room were eliciting a mini-spark every time I plug in to charge my laptop, mobile phones and electric gadgets including the room's bedside lamps, lounge lamp, kitchen kettle. Beware to foreign hotel guests not to flush used toilet tissues as it can block the toilet bowl which happened on the second day of my one-month stay. Yes, chuck it into the bin next to it instead. The room lounge's sofas are already worn-out and scratchy; covering it with throw blankets would be much comfortable and cleaner-looking. Overall I enjoyed my stay and will potentially return in a year's time.

I had requested an upgrade at the hotel I stayed at the previous night, as there was an available room. So, I asked the previous hotel if they would match the price, given that the room would remain empty without me. Unfortunately, they didn't agree, and I ended up finding a spot at Chalet Baguio. Their room rate was lower than the previous hotel's after the upgrade, so I decided to stay at the chalet instead. Even though I booked at very short notice (about an hour before), I took a taxi, arrived at reception, showed my reservation, and after a few signatures, I was escorted to my ground-floor room. There's a five-minute temporary parking area outside with an attendant directing traffic and allowing your taxi to park for as long as needed. The room is spacious and has a lovely mountain view, only obscured by the typical mountain pines. The atmosphere is welcoming, and the staff are kind and well-trained. The next morning, I enjoyed a delicious breakfast in the room behind reception. The location was very convenient for getting to the bus station and back to Manila; it only took me ten minutes by taxi.

Stayed for 2 nights at Sotogrande Baguio and had a wonderful experience. We arrived a bit early before the check-in time, and the receptionists, Ms. Kiev and Ms. Mar was very accommodating and honest in updating us about the room status. Since the room was still being prepared, we decided to have lunch first at the restaurant. Ms. Jo from the restaurant was also very attentive and helpful in taking and serving our orders. What truly stood out was when Ms. Kiev personally went to the restaurant just to hand over our room key once the room became available. Such a simple yet thoughtful gesture was highly appreciated. Kudos to the entire Sotogrande Baguio staff for the excellent hospitality and special shout-out to “Boss D” of the F&B Department. Thank you for making my birthday get-away more comfortable and memorable. Highly recommended!

The hotel is located in Camp John Hay, a private, peaceful, and well-guarded community. Although the room is somewhat old, it is very clean and offers a great view from the balcony. Overall, it’s a good choice for those visiting Baguio.

The service was satisfactory, and the breakfast was enjoyable. The location is conveniently close to tourist attractions, particularly Burnham Park, and our room offered a beautiful view of SM Baguio, especially when framed by the fog. One minor downside is that without transportation or mobile service, the uphill walk can be quite steep and physically demanding, especially in the cold weather, though it certainly makes for a good workout. Overall, it was a pleasant stay.

We enjoyed our stay in Azalea in Baguio. The food is also great! I’m glad I found a good deal in Trip.com site. Good location but hope they would put up a fitness center. They have spacious parking unlike other hotels. The staff are also accommodating. Thank you for being part of my family’s New yeae vacation. I wish we could have booked earlier.

Very nice and clean hotel. The food at the restaurant was very good. I liked it. I will definitely come back to this location 100%.

The hotel and staff were fine . The amenities over the road were excellent. Great restaurants and patisserie. Location was a nightmare to get to and from Baguio centre . But that was mainly due to it being the busiest most unfriendly city in the Philipunes. Not to be recommended to westerners

Room was supposed to be 30 sq meters, but was 15 sq meters...including bathroom. The sink drain pipe had just been put in the bigger wall pipe...meaning it was not sealed at all and seawage smell was coming into the bathroom. We could smell it too in the room during the night.