Hotel Cuna del Angel

A nice angel themed hotel, hotel and rooms are in a very good condition, staff is friendly and English speaking, rooms are clean and comfortable.

Best in the area

The staff was amazing! They were super helpful and kind. We loved the food and drink options. The rooms we very nice and clean. Would definitely stay again.

Wonderful dining area! Our room was lovely and very peaceful. There was a beautiful pool and the staff was friendly and helpful. The view was beyond compare and the restaurant had delicious food and the included breakfast was delicious. We would certainly wish to return.

Everything about this property was great- it was beautiful and clean and had a unique design and quality customer service. We did have a very strange/negative experience upon checkout however. The hotel charged us $20 upon checkout because a clean wash cloth was accidentally brushed into the trash can as we were leaving. This strange charge was enforced with very little explanation or prior notification. This experience just as we were leaving left us with a negative impression of what was otherwise a very lovely stay.

Beautiful facilities, very nice surrounding…. And stunning views….

The restaurant is the best thing about this place. The Good: -Restaurant and servers especially Carla and Andres. -Being celiac the 100% gluten free menu was a treat! It was nice to be able to look at the menu and order anything. Even my partner who isn't celiac said the food was very good. -Reception staff and housekeepers were friendly and did a good job cleaning. -The views -Clean pool The Bad: -Manager was not accommodating and rude. -Was sent a link via WhatsApp the next day to pay for a drink they forgot to charge me for the previous night. I've never experience this before. -If your not in your room by 10 you have someone watching over you like a criminal (some may feel this could be a good thing for safety but that wasn't our take on it) -Air conditioning in the room didn't work great, we asked for it to be fixed twice and there was almost no effort into looking into it. It never improved, and there is no blanket given on the bed, possibly suggesting this might not be entirely out of the norm? -The couch is anything but comfortable -The bed is average (we personally didn't sleep well on the bed) -The pool was smaller in person than it appeared in the photos, but was a decent little pool. However, there were only 6 lounge chairs which are typically taken at the beginning of the day so we ended up sitting on foldable plastic table chairs by the pool. Personal preference items we didn't like: -All areas were very dimly lite. It didn't feel very inviting. -Decor seemed outdated We didn't try the spa but heard good things about it.