I was truly blown away by the kindness and helpfulness of every staff member. The extracurricular activities (volleyball, surf, pool games, etc) were so fun and staff was huge reason--specifically, Liberato, Salvador, Joel, and Efran. There's so much great programming so take advantage! The food was all very good which is rare for buffets and mass produced items. Even the grab and go cafe items were tasty! The highlight was the Mexican night where they transformed the main plaza into a fiesta complete with Mariachi band, dancers, and the most incredible dinner. The rooms were clean and the turn down service was excellent. Comfy beds and not noisy. My only gripe is the crazy layout. There's basically one elevator that gets you to rooms on higher floors which can only be accessed after walking long distances through various halls making it annoying to go back and forth from your room. Otherwise, a truly wonderful resort and stay!