Hotel Traube Tonbach

Wir hatten für 1 Nacht ein Standardzimmer mit vFrühstück gebucht. Personal war nett und höflich, aber in einem 5-Sterne-Hotel bin ich bei der Preiskategorie im Bad (es war sehr klein) ein Bidet und im Zimmer einen Wasserkocher und/oder eine Nespresso-Maschine gewohnt. beides fehlt. Außerdem wird keine Amex akzeptiert. Liegt das an der epigenetischen Sparsamkeit im Schwäbischen?

Exceptional hotel and restaurant. Valet service Idyllic, bucolic setting, suitable for many walks Admirable welcome by Mrs. Dagmar who speaks French Apar**ent of 55 m2, 2 single bedrooms, great comfort, television in each bedroom + 1 in the living room. Beautiful terrace with deckchairs. Superb view of the heated outdoor swimming pool and the surrounding hills. Every day plate of fresh fruit as well as some sweets Well-equipped bathroom, shiny taps. 3 indoor swimming pools, saunas, hammam, trea**ents, massages, towels and mineral water available, daybeds all around the swimming pools. The Silberberg restaurant is magnificent. Pantagruelian breakfast buffet. Excellent dinners, tasty, original dishes, very fresh A gourmet dinner from a 1-star restaurant with lobster, scallops, asparagus, morels, pike perch, sweetbreads, Mara strawberries. A delight. Excellent caipirinha at the bar. The restaurant staff is very efficient and speaks French. The only complaints: lack of coffee or tea service in the room And almost no one at reception speaks French, a shame for a 5-star superior hotel.

We stayed at the Traube Tonbach for three nights and had booked a culinary package and dined in a different restaurant every evening. The car is parked and unloaded on arrival, and the stay begins relaxed with two glasses of champagne. The service and friendliness of all employees is very good. As everywhere in the hotel and catering industry, the staff now come from all over the world, which occasionally leads to minor language barriers. The hotel offers language courses for its employees, which is a positive point. Our room was in the main building in the 'old style'. We liked it very much and we had a beautiful view of the Tonbach valley. The management is planning extensive renovation work in the main building in the coming years. It remains to be hoped that the 'Black Forest character' will be retained to some extent. In terms of culinary delights, the Traube Tonbach is clearly in the absolute top class. Breakfast/brunch is served until 11.30 a.m. and is unrivaled in Germany in 2024. Top quality, excellent selection and outstanding table service. We had a beautiful table right by the large window front with a view of the greenery. It should be mentioned here that there are some tables that do not actually have such a beautiful location and view and are also 'in the middle of the hustle and bustle', which is due to the size of the hotel. Egg dishes can be ordered directly from the service staff, and here too they are of excellent quality. The wellness area is also exceptional and offers every form of relaxation. There are outdoor loungers and a heated outdoor pool, and in the indoor area there are various saunas and steam baths, as well as other pool facilities. The fact that there are guests of this level who reserve loungers indoors before breakfast (Ballermann says hello) and the hotel obviously tolerates this 'irritated' us. There is a program every day with numerous activities, including for children. The hotel bar offers an excellent number of different drinks and is also exceptional in Germany in terms of selection. We also visited the restaurants '1789' and 'Schatzhauser' and rated them separately. There remains one critical comment. As a guest in a 5-star hotel, you must be able to pay with the credit card of your choice. No matter what the reason, there must not be even the slightest discussion about payment. We had this and it definitely must not happen. In a world-class hotel, guests must be free to choose how they pay. Conclusion: one of 'the hotels in Germany', cuisine and wellness at the highest level. There are 'optimization approaches' which, in this specific case, I will communicate to the management in another way. The Traube Tonbach is a clear recommendation.

We had a short stay at the establishment and were satisfied. The room was spacious and the bedding was very good. The real thing + a balcony with deck chair! The swimming pools, saunas are superb! The bar is very nice. A wide choice for breakfast! Great! The Silberberg restaurant.... good but really nothing more so a little expensive. We had a pleasant stay. Thanks to the team!

We spent a night at the Traube Tonbach for our wedding and had dinner in the legendary Schwarzwaldstube. First of all, it was perfect from start to finish. It was not our first stay and it won't be our last. The topic of "need for renovation/modernization" has already been discussed in the reviews. Ultimately, as always in life, it's a matter of taste. We like the hotel as it is and are not opposed to modernization. For us, the staff make the hotel. We had no expectations for our wedding. But the fact that every member of staff congratulated us, that the owner family sent us a handwritten greeting card, that there was champagne... you could say that's standard in a hotel like this. But we don't think so and we particularly appreciated it. We recommend the Traube Tonbach without reservation. Especially because of the consistently outstanding breakfast.

Unfortunately, it was a disaster from start to finish... only the restaurants did a very good job. The reception was arrogant and unprofessional (restaurant bookings were made on the wrong days, the opening times or days of the restaurants were not known to the reception staff), there were errors in the bill due to misunderstandings. All in all, it was very disappointing. Doesn't match the price and standard of the Traube