Top rated hotels in Bakersfield

Sleep Inn & Suites Bakersfield North
3.4/5102 Reviews
On November 13, 2019, I was literally kicked out of the Sleep Inn & Suites! The Manager knocked on my door and said I stained a towel and would have to come down to the desk and leave a deposit. I said “fine”. She said, “ right now” and attempted to barge into my room. So much for the right of quiet enjoyment. I went down to the front desk and asked to see the charge for the towel. She gave me the list, I looked at it, put the list back on the desk, and gave her my credit card. Then, she threw my card on the floor and told me to get out! I said “ you are kicking me out?” She said yes. I packed up my stuff and left. She did this in front of other guests at the front desk. Is this how they treat Diamond Members?! I stayed in Choice Hotels over 140 nights during the past 12 months. She kicked me out for staining a towel, which can be washed, and which I gave her my card for deposit and she refused it. I then called Corporate Customer Relations and am waiting to see how they are going to resolve this matter. Meanwhile, DO NOT stay at the Sleep Inn & Suites on Knudsen Ave in Bakersfield, CA, unless you want your room barged into and treated like a second class citizen.

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