Sheraton Baku Intourist

Very good, will stay again

All perfect. No need to say more.

The receptionist at the front desk was very professional, his attitude and feedback were good, and any minor issues were resolved. There are a few points that need to be mentioned. The hotel location is not suitable for walking. It is a little far from the old city and walking is a bit tiring. It is suitable for self-driving or taking a taxi. To reach the opposite seaside, you need to go around a long way or cross a road without a zebra crossing. The hardware is not very good, Samsung level, there is no swimming pool, no bathtub, the room is very small, the TV cannot cast the screen, and the details are a bit shabby (the wall near the sink). The spa is very small and the massage is very, very poor, so be careful. The sea view room can see the Ferris wheel and Caspian, which is very relaxing when the weather is good. The breakfast is very good, be sure to bring breakfast. To sum up, it has no merit and good scenery. It is not much different from the Marriott Baku Courtyard in the same price range. The specifications are higher but the details are inferior. Next time I come, I might choose Holiday Inn in the same price range or the Ritz-Carlton, which is more expensive.

The location of the hotel is very good. It is only a few hundred meters away from the Ferris Wheel Seaside Park. You can see the Ferris Wheel outside the window when you are having breakfast. The rooms in a good location can see the Caspian Sea. The room size is not very large but it is sufficient. It has complete facilities and a balcony. There is also a table where you can sit outside, which is generally a good choice.

The room is okay, the service is average

During my first trip to Azerbaijan, I really hesitated for a long time when booking a hotel. Finally, we booked the Baku International Travel Agency Sheraton Hotel, which is very close to the ancient city metro station. From the conclusion, it is correct to book the Sheraton Baku International Travel Service Hotel, which is very cost-effective. 1. It is very close to the Gucheng subway station, about 10 minutes' walk. It takes only ten minutes to walk to the ancient city. There is an underground passage to the right of the hotel door. After passing through, you will find the seaside park to see the Caspian Sea. The rooms and restaurants on the Caspian Sea side have beautiful sea views without any obstruction. It is so happy to watch the sunrise and have breakfast every day. 2. Very close to the Carpet Museum, a few hundred meters 3. There is a large shopping mall and supermarket just a few hundred meters away, making shopping convenient. 4. There was another small episode during this stay. After I checked in that day, I found that the room was different from the room type I had booked, so I reported it to the front desk. As a result, a large tour group had just checked in that day and no room was available. Mr. Samad at the front desk and Elvira, the blonde manager, actively helped us solve the problem and thoughtfully gave us snacks, fruits, etc., and also attached a handwritten note. of cards. It can be seen from here that the employees of Sheraton Baku International Travel Service Hotel are well-trained, and the communication between employees and between superiors and subordinates is accurate and efficient, giving the impression that all employees are working together to provide the best service. Moreover, the manager Elvira often went to the restaurant to check the dishes. When he saw us dining, he immediately came over to ask if there were any problems and how we were resting. I have been in Japan for more than 20 years and have worked for Japanese airlines. I think that Japan’s service is world-class. Unexpectedly, I also experienced service at the Baku International Travel Service Sheraton Hotel in Azerbaijan that is not inferior to Japan’s. Besides, the restaurant is also very good. The breakfast is rich in variety and the dishes are often changed. Every chef works conscientiously. They not only cook the dishes, but also pay attention to everything about the guests. When picking up the dishes, if you are not careful, the tongs will touch. Looking at the lighting above the dishes, the two chefs immediately adjusted the lights above the dishes. Among the breads, the croissant pie type is most recommended. It is freshly baked, crispy and very delicious. Of course, whole wheat and nut breads are also good. Mr. Murad from the restaurant also greeted us in Chinese, often came over to see what we needed, and then brought us hot coffee or tea. They are always paying attention to their guests and you can really feel their warm service. Regarding towels, mineral water, slippers, etc., call the front desk, and the handsome guy from the room service will bring them immediately, very fast. I stayed at the Baku International Travel Agency Sheraton Hotel for eight nights. It is like this every time. It is very good. I have returned home after my trip to Baku, Azerbaijan, and I would like to sincerely thank all the hotel staff, headed by the beautiful manager Elvira, for giving me many good experiences and new feelings during my trip. Next time I go to Baku, Azerbaijan, I hope to stay at the Baku International Travel Agency Sheraton Hotel. Thanks again to all the staff.

Average level, nothing special