Theatrum Hotel Baku

Service and food i liked. But place not comfortable, no place to parking. However I appreciate

Everything was amazing about this hotel

I already wrote a recension about first week of my stay. Last portion of my impressions. Don't think to buy anything in the hotel!!! Last day I only asked where one can buy caviar in the city I mean title of shop, adress. They immediately told me they have certain contacts in supermarkets and can organise delivery of caviar in one hour directly to the hotel. I paid them in euros but in the evening they surprisingly told my order is cancelled but my refund goes in local currency as they changed euros in azerbaijan manats. Why? My aim wasn' t eIlxchange. I insisted that I want return euros as I gave them because obviously exchange rate was against me. Next day after many quarrels they finally gave my euros from the safebox which vere absolutely the same banknotes which I gave the previous day. So they haven' t changed them in the bank offfice as they told... can't believe that the goal is only to take some cash on rates difference. But afraid it is. Strange final episode and miserable behaviour Of course they remain nice smiling persons and hotel's location is fantastic

Well fantastic place but they are so negligent!!! Firstly I payed for a week but I liked the location and decided to add other four days. The result is the whole first week I was sitting in plumbing issues as there was leaked pipe under the sink EVERY DAY!!!moreover bad smell out of tubes in bathroom. Chambermaids told all the room in the hotel have absolutely equal problematic state. They promised to solve it every day, I called them at night a I arrived and saw that water goes on the floor and my feet all the same and they fixed nothing. I quarreled as in similar situations in other hotels and cities they made a discount for inconveniences. Here no they were steady that they can offer only €20 for 11 days. Absurd! Every other day they forgot to change towels or tomorrow they give 10 bottles of water and 10 towels. All in all chaotic style of housekeeping that was my problem for the entire sojourn in Baku. But they are really very nice and sympatic laughing guys on the reception. The lobby is good, breakfasts also. But l regreted my extra four days here. I wanted to take money back for remaining two/vhree days and change hotel. Surprisingly impossible. Well strange bittersweet expirience

I wouldn't rate this hotel as 5-star, but our experience was entirely adequate. Centrally located, the hotel was near to most tourist attractions in Baku. We chose to book the cheapest room, as it had a very attractive price. While it was well appointed, this was a mistake. The room was windowless and while spacious, was quite hot. My top tip would be to pay a little extra for a room with windows. This will make your stay exponentially better.

Very bad behaviour of staff.not friendly ,services are very slow. Room is good location is good. Staff dont cooperate with you even there room service is very slow. Mostly staff dont understand english. You have to wait for an hour for any service.

Great place to stay. The staff was super friendly. The bedroom was a little small but I was fine with it. Breakfast was great with many choices. The whole neighborhood was nice with plenty stores and restaurants.