After reading a Points Guy article on the advantages to Bonvoy Elite members of booking the St Regis instead of the Ritz, I booked this exceptional hotel! While checking in, my wife explained she was celebrating a special birthday, and Ricardo at reception arranged an extraordinary upgrade for us that will become a family legend. The special treatment continued at happy hour in the bar with Amile; I hope I have his name correct because he made the evening and the sabering better. Salih was our server at breakfast, and he enhanced the experience of the beautiful setting and fantastic food to perfection. The beach chairs and umbrellas included with the resort fee were very nice, and the people who worked on the beach were attentive and polite. It was my favorite day at the beach in years. While trying to borrow the bikes, trust me, don’t do it, we met Anthony Flynn, the concierge. He is a veteran and one of the best customer service professionals ever. He completely turned the situation from frustration into a pleasant conversation. When you have the chance, do yourself a favor and stay here. We’ll be back, so maybe we can drink at the bar together.