Labak River Hotel by Eps Reviews

Location near lake which gives perfect view. It is very close to nature. But central market is bit far off. Otherwise all services provided.

Excellent hotel! - Clean pool with a view of the river. - Great location, a bit further from the center of Ubud, so it's quiet and peaceful. - Friendly and welcoming staff. - I only had the Indonesian breakfasts, and I particularly liked the very first simple nasi goreng.

Wow! Just wow! What an amazing hotel!! Unfortunately, we only stayed one day, but if we could have extended our stay, we definitely would have. It's clean, lots of greenery, plenty of space, a really delicious breakfast, and a huge menu. You absolutely have to visit this hotel, you won't regret it!

Excellent hotel, really enjoyed my stay. The room was spacious with all the amenities, very clean, and had a beautiful view of the pool. The balcony even had a comfy sofa. Housekeeping was great. There was a fridge, tea, and water provided. I also liked the breakfasts; they weren't buffet style, you had to choose from a menu, but they were delicious and filling. The inner grounds are stunning and secluded, like a private oasis. The pool was clean. It felt very peaceful and serene. There are little lizards running around, and they might pop into your room if you leave the balcony door open.

The first impression was negative. When I arrived, the reception was so noisy that the staff couldn't hear me at all. The reception area is open and located right next to a noisy road. You can also hear the noise of construction in the area. I hoped the rooms were quieter. The hotel is located in a kinda gorge near the river, the rooms are below the reception level. You can also hear the road and construction in the room. I was shown to my room, but the air conditioning remote control didn't work, it was stuck at 25 degrees. 4 or 5 staff came to my room trying to fix it, they were talking to each other, the door was open, the noise from outside was unbearable. After 2 hours a technician came and fixed the remote control. I asked if it was possible to cancel the reservation, I was advised to call the manager, the manager said that he was waiting for confirmation from the site, the site claimed that he was waiting for confirmation from the “partner”. After more than an hour of correspondence with support, I gave up and stayed at the hotel. I lived in room 255, above the room there was something like a terrace where there were tables. Starting from Saturday, I woke up at 8 in the morning from the grinding of furniture that was being dragged upstairs, although I always sleep with earplugs, there was zero sound insulation, you could hear every sound from the roof, for 3 days it was very noisy, until 1 in the morning tables and chairs were constantly moving. The location is average, close to the center by transport, there are cafes within walking distance. Pros: nice design, good condition of furniture and walls, comfortable bed, normal air conditioning, fairly large area, daily cleaning with replenishment of tea, coffee and water on request. The bathroom has toiletries, including even hair conditioner. The bathroom has both a bath and a shower, the water was hot. Employees try to be polite. The room had its own router, Wi-Fi worked reliably. The pool is quite nice, beautiful garden and nature around. Cons: noise, stains on textiles here and there, slightly shabby walls, view of the wall (although it is called a view of the garden), the restaurant has a very limited choice of dishes and only local black coffee, only cash is accepted. There is a feeling of abandonment, perhaps now is not the season. The hotel has a spa and a shop, but they don't seem to be open. I have doubts about security, anyone can go down the elevator, there is no camera near my room. Perhaps the employees keep an eye on the visitors, but they spend more time on their phones and picking their noses. Sorry, but literally. I saw it myself, unfortunately. There was very little pressure in the shower, and the water drained quickly from the bathtub even with the plug closed. The hygiene shower was leaking, so there was always a puddle around the toilet. There were no towels are the pool for 2 days.

The service is great. I love the infinity pool and it's beautiful layered view over the river.

breakfast is good and the people working there are so kind. it is close to the center part of bali. pool is nice and the sound of the river is relaxing.

I had such a beautiful stay in Labak River Hotel. The scenery alone made it unforgettable. Just stepping out of my room and hearing the river flowing and birds chirping every morning was pure bliss. It felt so peaceful and grounding. The staff were absolutely amazing. They helped us with our luggage and were always friendly, welcoming, and super helpful throughout our stay. Their hospitality truly made the experience even more special. Breakfast was delicious every single morning and their pineapple juice? To die for! I still think about it. I also loved spending time in the infinity pool. It was always clean and well-maintained, which made swimming so enjoyable and relaxing. Overall, it was such a refreshing and memorable stay. I would definitely come back!

Excellent hotel, the pool gets a 5-star rating with a beautiful view.

This place was so wonderful that we decided to extend our stay just 5 minutes after checking in! It's a small hotel, but incredibly cozy. Our terrace overlooked the pool, garden, and river, making it feel like we were living in the jungle. The room was large and clean, and the staff were incredibly friendly. Breakfasts were decent; you get to choose one dish from a selection of six. The location is also good: there are plenty of restaurants nearby, and it's a 30-minute walk to the Monkey Forest and Royal Palace. However, the walk itself isn't great as there are almost no sidewalks, but if you have a scooter, it's not an issue at all. I would return to Ubud just for this hotel!

Great hotel, clean rooms, polite staff, beautiful garden, and delicious breakfasts. It's also not far from the Monkey Forest. We were very satisfied and felt right at home returning here.

Everything was good, but the room always smelled damp and there were ants. It's a bit further from the city center, but that's a plus for those who value peace and quiet.

It was good days

Excellent place. Good location, friendly and helpfull staff, big and clean room with awesome view in the Jungle and delicios breakfast. Highest recommendation.