Kenderan, Tegallalang, Gianyar Regency, Gianyar, Bali, Province of Bali, 80552, IndonesiaView Hotel Details
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Kenran Resort Ubud by Soscomma Guest Reviews
4.4/5
Very Good
186 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.5
Service4.4
Cleanliness4.5
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All reviews(186)
Positive reviews(176)
Reviews with photos/video(94)
Awesome stay(71)
Great swimming pool(40)
Loved the view(30)
Quiet & comfortable(20)
Large rooms(13)
Perfect for business trips(10)
Surrounding area inconvenient(9)
Tasty food(7)
Negative reviews(10)
Guest User
Kenran Double Suite
Stayed in Jan 2025
Family
3 review
4.0/5
Very Good
Posted on Jan 6, 2025
We decided to stay at Kenran for 1 night after reading a mix of negative and positive reviews about this hotel. Our rooms are very spacious and nice with a lovely jungle view. Our a la carte breakfast was good. The staff are very nice and friendly. Surrounding views were amazing and truly authentic to Ubud nature. For our stay purpose and the price we paid, it's value for money. The hotel should have been rated a 5-star review for our stay if the following did not happen. First, in one of our parents' rooms, one body pillow was very smelly, which indicates it has not been washed or changed from previous guests. This unhygiene is unacceptable for a 5-star hotel. Second, on check-out date, we must walk up the 45 degree hill from our room to reception due to all 3 buggy cars running out of battery at 10am !?. Luckily, our old parents were able to use the last battery juice to get to the reception, while half of us weren't. This situation was truly embarrassing for such a hotel to let their guests, especially if they were children and the elderly to walk in an unsafe, wet, slippery, and high slope driveway. Staff was apologetic for the incident, but the situation could have been avoided if they had made sure all buggy cars were fully charged during the night before. We would like to stay at this place if the situations above were addressed properly.
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viv
Kenran Twin Suite
Stayed in Dec 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Dec 22, 2024
Really nice and remote place for a getaway with nature!! Will come back~
Amanbhatia13
Royal Kenran Pool Suite
Stayed in Oct 2024
Couples
1 review
3.5/5
Posted on Oct 22, 2024
Resort is at a good location at a distance from the city so it’s quiet and peaceful. But the ants and insects are everywhere. So not very pleasant. They should really do something about repelling insects. At least in the rooms.
Resort is very stingy when it comes to asking for extra bottles or water or glasses etc. Indian Kitchen is good but the other one not so much.
Breakfast is below average, very limited options and only one serving of main course (small portions).
Pools are nice and scenic for photos. Resort is very beautiful for clicking pictures.
Overall 2.5/5 for this stay.
P.S - Picture is of some leftover food that stayed for at least 2 days in the lobby to our room.
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Anonymous User
Kenran Double Suite
Stayed in Sep 2024
Travel with friends
22 review
4.5/5
Great
Posted on Oct 1, 2024
The direction and road leading to the resort can be tasting especially at night. Narrow road and no streetlamp.
It's a sanctuary by itself and it's excellent just to relax and enjoy the natural surroundings. Far from any amenities and it's inconvenient to move around. Private chartered car is a must; no Grab no Gojek; unless you take local taxi booked via hotel. Moving from room to lobby and dining areas requires much walking up the slope/stairs (cos the hotel is like perched on hil). You can ask for a buggy service (they have 2) and are subject to waiting time if many requests. Room was splendid and view was canopy. WiFi was strong. Room came with complimentary packs of chips and 3 cans of soft drinks. Toilet has no door and showering could be cold cos of air-conditioning. Breakfast was simple. Buffet spread of basic menu like drinks and pastries. One could order from menu. I find this was good cos less wastage Overall, resort personnel were polite and attentive!
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6/11
Guest User
Kenran Double Suite
Stayed in Sep 2024
Travel with friends
1 review
4.5/5
Great
Posted on Sep 8, 2024
Kenran Ubud Resort offers a serene escape amidst Bali's lush landscapes. With its stunning views, luxurious accommodations, and impeccable service, it's the perfect place to unwind and recharge. The resort's tranquil atmosphere, combined with its proximity to Ubud's cultural attractions, makes it an ideal choice for travelers seeking both relaxation and adventure.
Guest User
Royal Maha Pool Suite
Stayed in Dec 2024
Travel with friends
2 review
2.2/5
Posted on Dec 30, 2024
Stayed at Royal Maha villa (2 bed room) with open space jacuzzi area. Villa did not look as good as pictures. Remote location with Nice jungle view. Foods were mediocre (ate for lunch) and Limited choice of breakfast. Drinking water limited to 3 bottle (330ml) / person and extra charge for more bottle requested.
Eng.Tareq Shalabe
Akila Villa
Stayed in Jun 2024
Family
8 review
3.7/5
Posted on Jun 18, 2024
The place is very special, it has many stairs, the service and the staff are friendly, and the view is beautiful and quiet.
6/11
Wu
Kenran Double Suite
Stayed in Jun 2024
Solo travelers
1 review
3.7/5
Posted on Jun 30, 2024
Overall i enjoyed my stay and had good time, Pool restaurant staff were incredibly friendly and went out of their way to help me with photos and videos
Guest User
Akila Villa
Stayed in Dec 2024
Family
1 review
2.0/5
Posted on Dec 29, 2024
We had a good stay at the resort
BUT the BIG SPOILER was house keeping and room service
I had asked for tea bags multiple times they never came.
I had to ask for honey from four points
House keeping , Room service, reception and finally restaurant. Came after 1 hr.
Finally they charged me an exorbitant sum for a towel which had few streaks of washable hair color.
Will never recommend going there especially if you have hair color HA HA
Such a silly reason to lose business
David
Akila Villa
Stayed in Jun 2024
Couples
2 review
4.0/5
Very Good
Posted on Jun 22, 2024
The hotel is lovely, but the experience could be better. There is nothing special about the service. The breakfast is awful, with few options and not good quality. The coffee is terrible, and you must pay extra if you want something as simple as a cappuccino.
The food in the Indian restaurant is amazing, very good. However, the restaurant could be cozier. It has good potential but looks very simple.
Wirunrat
Akila Villa
Stayed in Oct 2024
Couples
42 review
4.0/5
Very Good
Posted on Nov 2, 2024
Beautiful swimming pool ☺️
Lau Xin Yuan
Akila Villa
Stayed in Dec 2024
Couples
16 review
5.0/5
Outstanding
Posted on Jan 18, 2025
Amazing villa for relaxing, very cozy for chilling and the amenities in the room are great
Guest User
Royal Kenran Pool Suite
Stayed in Nov 2024
Couples
5 review
5.0/5
Outstanding
Posted on Dec 11, 2024
one of the best tranquil hotels I have ever stayed at
location is rather far from the city center which makes it a perfect getaway. The swimming pool is fantastic, meals are delicious and affordable. The room itself is private with a pool and terrace and of course the view of the jungles
higly recommended for couples
JINENDRA BHANSALI
Kenran Double Suite
Stayed in Jan 2025
Couples
18 review
5.0/5
Outstanding
Posted on Jan 18, 2025
Great place to stay for indian couple
Indian food is also available in property
Guest User
Kenran Double Suite
Stayed in Jun 2024
Family
2 review
4.7/5
Amazing
Posted on Jun 19, 2024
Nice place good service the view is so nice beautiful view love it