Aurora House Ubud Reviews

I went to the hotel to check in, but they don't have a reception area, so I went walking around looking for someone to help me. I called the hotel number but nobody answered. After ten or fifteen minutes, a lady showed up and told me to go to the back where I found someone. She showed me to my room. The hotel doesn't provide drinking water, nor shampoo, soap, sandals, and slippers. There was a hole in the roof of the bathroom, and the curtains don't cover the full area of the window, so one can not get full privacy. The showerhead was rusty. In the morning at 7:30 I checked out and I left the key in the door as there is no reception area. I was told that breakfast is served at 8:00 so I left. When I came back after 8 a.m., there was no breakfast, and I had to ask again. After breakfast, I left but told them that I would leave my bag there and pick it up later. They told me to leave it outside. When I came back I couldn't find my bag and I asked where it was, they said it was in the kitchen. I went to get it. A man there asked me where the key was. I said I left it in the door. They accused me of losing it and told me to pay 50000. I said I'm not paying. They said that the key was missing from the morning. I asked they why they didn't mention it before. The man told me to see that's it's not there. I said it's almost 1:30pm. It's ridiculous that you can't find the key now when I checked out at 7:30 am and expect me to pay for it.

The location is great, surrounded by a lot of shops and restaurants. The main attractions is only around the corner i.e., Ubud Palace, Pasar Ubud and etc. The only downside was the AC is not too cold, there’s no hot shower and the shower is not that good. Other than that, it was a good stay for a backpackers.

They didn’t prepare room readiness when I arrived there.

Nice spot located at the heart of Ubud perfect for short stay the owner is amazing ! Nice vibes but more for solo travel.

The owner is really kind and she had great hospitality for customers. but the room wasn't keep clean and there's no amenity. It can't be help even this reasonable prices.

Nice place to crash in the middle of the action in Ubud

Excellent location but hard to find at first. It's at the end of an arts & crafts market @ Arjuna Lane. A stone's throw away from an Indonesian cafe, a Chinese dumplings eatery, mini Mart, Guardian pharmacy, money changer, Starbucks etc. Walking distance to Ubud Palace, Campuhan Ridge Walk, Saraswati Temple and shopping streets along Jalan Hanoman. Be sure to walk through Jalan Kajeng arts & crafts market. There's a gradual climb to another village and lo and behold, you'll see beautiful rice paddies in a natural environment (not the commercial one where you have to queue to pay IDR50k to take photos). Haha. The owners and staff were overloaded. Unable to attend to guests promptly. Overall, still value for money though. Safe and happy travelling ! dd :)

Ok cheap price

Great accommodation. Cute room with a terrace and nice seating. Breakfast was delicious and freshly prepared for each guest. Unfortunately the toilet was not fixed and wobbled when you sat on it. The sink was very small and not like in the pictures.

Always satisfied when staying at this hotel, in the center of Seminyak, close to everything

Title: Central location but disappointing amenities Review: If you are looking for a hotel with basic amenities like a pool, hot water or a safe, I recommend you keep looking. During my stay, the local attendants were barely visible - only twice in several days. The amenities left a lot to be desired: there was no soap, no working safe, and the 24/7 reception was practically non-existent. Additionally, the bathroom design was poor; every time I took a shower, the entire bathroom, including the toilet, got wet. Additionally, the toilet had a leak. Despite the very central location, which was quite convenient, the nightly barking of the dogs - I suspect they were the hotel's dogs - regularly disturbed my sleep. The bed was OK, but it couldn't make up for the other inconveniences. Overall, the stay was far below my expectations.

The welcome was warm. The room is clean with a private and clean bathroom, two bath towels are provided by the owners. The location is excellent close to any restaurant, shops etc ... monkey forest is 1.3 km away The owners are charming I recommend this guesthouse 100%

In the very center, it is convenient to get to any cafes, shops, etc. They provide towels, but they don’t always smell nice, and the bed is comfortable. Soap, shampoo - you need to have everything of your own. Check your rooms for ants, if anything happens, the staff may start crying in some way and they will leave your room like ants. Overall good for the price The conder worked well, the wifi was very fast and good. Sunset view from the second floor from the balcony

The hotel is very close to Ubud Palace, and the traditional courtyard scenery is great, and there are three cute kittens. The traditional houses have poor ventilation in the room and no hair dryer. If you can tolerate these, it is a cost-effective choice.