tanadewa Villas Nusa Dua Bali by Cross Collection

tanadewa Villas Nusa Dua Bali by Cross Collection Reviews

tanadewa Villas Nusa Dua Bali by Cross Collection

Jl. Taman Giri No.11, Benoa, Kec. Kuta Sel., Kabupaten, Badung Regency, Bali, Province of Bali, 80361, IndonesiaView Hotel Details
tanadewa Villas Nusa Dua Bali by Cross Collection
tanadewa Villas Nusa Dua Bali by Cross Collectiontanadewa Villas Nusa Dua Bali by Cross Collectiontanadewa Villas Nusa Dua Bali by Cross Collection
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tanadewa Villas Nusa Dua Bali by Cross Collection Guest Reviews

4.4/5
Very Good
57 review
Verified reviews
Location4.3
Amenities4.4
Service4.4
Cleanliness4.4
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All reviews(57)
Positive reviews(54)
Reviews with photos/video(8)
Great service(9)
Negative reviews(2)
Guest User
One Bedroom Villa With Private Pool And Jacuzzi
Stayed in Jul 2024
Couples
1 review
4.5/5
Great
Posted on Jul 18, 2024
We had a great stay at the villa. The staff are very welcoming, the villa looks clean and great. We asked the staff and it turns out they had a renovation during the pandemic. Overall it was a great find.
Response from Property: Dear Guest, Thank you very much for taking the time to leave us such a glowing review about your experience with us on undefined. We are really pleased to know you enjoyed your stay. I hope we have the pleasure welcoming you back in near future.Kind regardsIka YuliariCluster General Manager
Chengdi
One Bedroom Villa With Private Pool And Jacuzzi
Stayed in Mar 2024
Travel with friends
108 review
4.2/5
Very Good
Posted on Mar 7, 2024
The location is not easy to find. Otherwise the hotel is comfortable and spectacular. Ok
Response from Property: Dear Dong Chengdi ,Warmest greeting from Tanadewa Villas & Spa Nusa Dua By Cross Collection!Thank you for your feedback and for choosing to stay with us. I'm glad to hear that you found your overall experience to be positive and that you found our accommodations comfortable. Our goal is to provide a memorable experience in every aspect of your stay, and we hope to have the opportunity to exceed your expectations on your next visit.Warm regards,Dewa RedanaVilla ManagerTanadewa Villas & Spa Nusa Dua By Cross Collection
Alfiyan Anuwar
One Bedroom Villa With Private Pool And Jacuzzi
Stayed in Jan 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jan 6, 2024
Amazing view, cleaniness is spot on. Luxurious stay with outstanding hospitality from staff.
Response from Property: Dear Mr Alfiyan Anuwar,Warmest greeting from Tanadewa Villas & Spa Nusa Dua by Cross CollectionThank you very much for your gracious words of your recent stay and many thanks for the five star rating .We truly appreciated your recommendation and look forward to welcoming you back in the future. Kind regardsDewaVilla ManagerTanadewa Villas and Spa Nusa Dua by Cross Collection
Guest User
One Bedroom Villa With Private Pool And Jacuzzi
Stayed in May 2024
Other
15 review
4.2/5
Very Good
Posted on May 17, 2024
Nice, clean and safe
Response from Property: Thank you very much for taking the time to leave us such a glowing review about your experience with us on undefined. We are really pleased to know you enjoyed your stay.Sincerely, Ika Cluster General Manager tanadewa Villas and Resort Bali
Guest User
One Bedroom Villa With Private Pool And Jacuzzi
Stayed in Dec 2023
Couples
1 review
5.0/5
Outstanding
Posted on Jan 6, 2024
Amazing costumer service!
Response from Property: Dear Value Guest ,Warmest greeting from Tanadewa Villas & Spa Nusa Dua by Cross CollectionThank you very much for your gracious words of your recent stay. and many thanks for the five star rating .We truly appreciated your recommendation and look forward to welcoming you back in the future. Kind regardsDewaVilla ManagerTanadewa Villas and Spa Nusa Dua by Cross Collection
Guest User
One Bedroom Villa With Private Pool And Jacuzzi
Stayed in Mar 2023
Couples
1 review
5.0/5
Outstanding
Posted on Mar 9, 2023
The service was great. Even there was birthday surprise for me 😁
Response from Property: Om SwastiastuWarmest greetings from Tanadewa Villas and Spa Nusa Dua by Cross Collection.Thank you for sharing your experience with us. Your satisfaction is always our foremost priority, and as affirmed by your review, we are delightful by our exceptional service.We hope to see you again soon.Your Villa Manager,Crisma Dwi Hermawan
Around the Globe
Two Bedroom Private Pool Villa with Bay View
Stayed in Jan 2022
Family
49 review
2.2/5
Posted on Jan 7, 2022
Hi, Location of this hotel not good. Inside the villa 2 bedrooms pool, many bugs, lizards. Pool inside the villa around 2m x 6m, very dirty. Breakfast just so so, nothing special. Just the service very good and humble staffs.
Response from Property: Warmest greeting from Tanadewa Villas and Spa Nusa Dua by Cross Collection,Thank you for sharing your thoughts about your recent stay at our villa. We're grateful for your honest feedback, as it helps us enhance our guest experience.We apologize for the inconveniences you faced during your stay. We're working to address the concerns you've raised and would be grateful for another opportunity to provide you with a better experience in the future.On a positive note, we're glad you appreciated our service and our staff's demeanor. Providing excellent hospitality is important to us.If you have further feedback, feel free to reach out. Your satisfaction is our priority.Your Villa ManagerSeptian Dwi
Guest User
One Bedroom Villa With Private Pool And Jacuzzi
Stayed in Jul 2024
Family
6 review
3.7/5
Posted on Jul 21, 2024
Due to the change of itinerary, I booked this hotel temporarily. It is a famous hotel to be precise. There is basically no environment around it, but the service is still OK. Everyone has a professional smile. Breakfast is ordered. The menu is very considerate and has Chinese. The coffee surprised me. It is very good! The hygiene is also OK, but you can see that the hotel is a bit old. The strange thing is that the sheets, quilts and bath towels are all black, which can be seen to be very old.
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Response from Property: Dear Guest,Thank you for sharing your detailed feedback. We're glad to hear that despite the last-minute booking, you found our service to be good and our staff professional and welcoming.We appreciate your positive comments about our à la carte breakfast and the Chinese menu. We're delighted to know that the coffee exceeded your expectations!We apologize for any discomfort caused by the condition of the bed sheets, duvet covers, and towels. We take cleanliness very seriously and will address this issue immediately to ensure that all our linens are in excellent condition for our guests.Thank you for your understanding regarding the age of the hotel. We are continually working on updates and improvements to enhance our guests' experience.We hope to welcome you back in the future and provide an even better stay.Best regards,Ika YuliariCluster General Manager
Guest User
One Bedroom Villa With Private Pool And Jacuzzi
Stayed in May 2024
Couples
20 review
5.0/5
Outstanding
Posted on May 4, 2024
I really like this design. The pool and living room downstairs are open-air, and the upstairs is the toilet and room. This design is really great in Southeast Asia. There are no bugs. The room is also very clean. I didn't have time to eat breakfast, which should be great! There is a place to eat seaside barbecue nearby, and there is also a SPA
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Response from Property: Thank you very much for taking the time to leave us such a glowing review about your experience with us on undefined. We are really pleased to know you enjoyed your stay. Together with entire team we look forward welcoming you back in near future.Sincerel, Ika Cluster General Manager tanadewa Villas and Resort Bali
나이스망고
One Bedroom Villa With Private Pool And Jacuzzi
Stayed in Jul 2024
Family
6 review
3.0/5
Posted on Jul 24, 2024
The water pressure was weak, making it inconvenient to use the toilet. I wish the water pressure was higher.
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Response from Property: Dear 나이스망고,Thank you for taking the time to share your feedback. We’re glad to hear that you enjoyed the mangoes during your stay.We apologize for the inconvenience caused by the weak water pressure in the bathroom. We are addressing this issue and working to improve the water pressure for our guests' comfort. Your feedback is invaluable in helping us enhance our services.We hope to welcome you back in the future for an even better experience.Best regards,Ika YuliariCluster General Manager
ЗахаровДмитрий
One Bedroom Villa With Private Pool And Jacuzzi
Stayed in Apr 2024
Family
6 review
5.0/5
Outstanding
Posted on Apr 24, 2024
The best villa I've ever been to! Caring and polite staff! I recommend!
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Response from Property: Dear ЗахаровДмитрий,Thank you very much for taking the time to leave us your five star review. We are really pleased to know you enjoyed your stay. Together with entire team we look forward welcoming you back in near future.SincerelyIkaCluster General Managertanadewa Villas and Resort Bali
Guest User
One Bedroom Villa With Private Pool And Jacuzzi
Stayed in Jul 2024
Couples
11 review
4.7/5
Amazing
Posted on Jul 22, 2024
Very good, but very far from the beach
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Response from Property: Dear Guest,Thank you for sharing your feedback. We’re glad to hear that you found our services to be pretty good.We regret the situation regarding the distance to the beach. We recommend taking advantage of our shuttle service or local transportation options to make your journey to the beach more convenient.We hope to have the opportunity to welcome you back in the future and provide an even better experience.Best regards,Ika YuliariCluster General Manager
sessa putri
One Bedroom Villa With Private Pool And Jacuzzi
Stayed in Apr 2023
Couples
1 review
5.0/5
Outstanding
Posted on Apr 22, 2023
During a 2 night stay good service, friendly staff, breakfast ok, security always helps to park / when the vehicle leaves the villa (Helpfulllll) Recommended Villa near the toll road, near gwk, Laota
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Response from Property: Dear Sessa Putri, Greetings from Tanadewa Villas and Spa Nusa Dua by Cross Collection ! I would like to thank you for affording the time to share your positive feedback in regards to your experience stays at Tanadewa Villas & Spa Nusa Dua by Cross Collection.It is rewarding and motivating for the whole team to know that we succeeded in providing you a memorable stay as deserved.Together with the entire team, we are looking forward to welcoming you back to experience another memorable stay with us.Sincerely Yours,Vina WijayaCluster General Manager
Youeryuandabanshoufuo
One Bedroom Villa With Private Pool And Jacuzzi
Stayed in Aug 2023
Couples
39 review
5.0/5
Outstanding
Posted on Aug 10, 2023
good service fast
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Response from Property: Warmest greetings from Tanadewa Villas and Spa Nusa Dua by Cross Collection. Thank you so much for taking the time to write such a wonderful review of your recent stay. We truly appreciate your kind words. We are delighted to know that you enjoyed your time at our establishment. Providing exceptional service and creating memorable experiences for our guests is our top priority, and it is rewarding to know that we succeeded in doing so during your stay. We truly appreciate your recommendation and look forward to welcoming you back in the future. Villa Manager, Septian Dwi
Elaine L
Stayed in Jul 2024
Couples
5.0/5
Outstanding
Posted on Jul 5, 2024
Have been here exactly 10 years ago. The service by the staff still remains as fantastic. I would like to take this chance to apologise for breaking one of your drinking bottles and also thank you for waiving off the cost of the compensation for the glass bottle. Really appreciate you lending the Betadine, wire gauze and plaster for my injury due to the fall and breakage of the glass bottle. In the terms of food, variety is still limited but the standard and taste of the food is very good. I loved their Mie Goreng, Club Sandwich and Tanadewa pizza very much. They also provide transport services such as Airport transfer service, shuttle service and city tour which are all very reasonably priced. The best thing is their punctuality the drivers are always there waiting for the guests. This is something I appreciate. Nothing is perfect. I realised that there are a few lizards (about 3-4 lizards) which managed to sneak into our room. Really hope that there will be improvement to this. Overall (if not for my fall), my stay with Tanadewa was fantastic.
6/20
Response from Property: Dear 216elainel, Thank you for taking the time to share your experience and for returning to stay with us after 10 years. We are delighted to hear that our service remains fantastic and that you enjoyed your stay overall. We appreciate your compliments about our food, especially the Mie Goreng, Club Sandwich, and tanadewa pizza, are much appreciated. We’re also pleased to hear that you found our transport services reasonably priced and punctual. We apologize for the inconvenience caused by the lizards in your room. We are addressing this issue to ensure a more comfortable stay for our guests in the future. Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you back to tanadewa for another fantastic stay. Best regards, Ika Yuliari Cluster General Manager