InterContinental Hotels BALI SANUR RESORT by IHG

The hotel is beautiful. We had a few issues this time though which was disappointing. Couldn’t fill the bath as the plug was leaking? Reported to staff upon leaving. Shower was leaking to the front door, reported, didn’t hear back and reported again when leaving. Major for us which we may not come back, we requested a quiet room. We were placed outside the gym where there was a huge event and it went late. This was not ok. We wanted to relax and couldn’t sleep until it finished. Overall again a beautiful hotel with beautiful staff just missed the mark this time.

There are trips, and then there are homecomings—journeys that don't just take you somewhere new, but return you to yourself. My stay at the Intercontinental Bali Sanur was precisely that: a trip of a lifetime, a true grounding of the spirit, and the most sublime finish to my magical Bali odyssey. The Suite From the moment I stepped into my suite, I knew I had arrived. It was an incredible, expansive space—a masterclass in sophisticated design that seamlessly blended refined luxury with the tranquil, airy spirit of the coast. It was my private sanctuary, a place of quiet reflection where every detail felt curated for absolute comfort. Sonny: The Gold Standard As a solo traveller, I was met not just with service, but with an entire legion of extraordinary hospitality. At the heart of this was Sonny. He is not simply a butler; he is a presence. Warm, wise, and effortlessly attentive, Sonny felt like a beloved uncle who anticipated my every whim before I even knew it myself. Whether it was perfectly timed ice buckets, seamless transport logistics, or ensuring my laundry was handled with meticulous delicacy, Sonny made everything feel effortless. He is the true definition of world-class service. Susan: The Healer of Bali And then there is Susan from the Spa. I originally booked one session. I ended up having three—spread across just two days. In my entire nine-day journey across Bali, I experienced eleven spa treatments. Susan was, without question, the finest masseuse I encountered. She begins with purification and sound bathing—a ceremonial reset for the soul. I experienced her Balinese, Hot Stone, and Foot & Leg massages; each was transcendent. My advice to anyone, whether staying at the resort or not: book your treatments with Susan. She is a legend and a true healer. The Experience From the quiet, artful mornings to the evenings spent enjoying the resort's beautiful culinary touches, every moment here felt like a warm embrace. The grounds are lush, the ambiance is serene, and the team operates with a level of grace that is rare to find. To Sonny, to Susan, and to the entire Intercontinental team: thank you for turning a solo journey into a soulful homecoming. You gave me the perfect, grounding conclusion to a trip I will carry in my heart forever. Namaste. 🦋✨

Amazing and big pool in the hotel!! Enjoyed the spacious room and balcony and also the bathroom! Buffet breakfast is excellent. On our first night, we had an issue with the bathtub which leak and causing the floor wet and the staff quickly solved our issues by getting us another room as we will be staying for another 2 nights. Shower head is leaking while using and should be change as the paint is peeling off and it will hurt our hand. In overall is good.

Hotel is close to beach room service fast only one thing room interior old