Astara Hotel Balikpapan
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1 night
1 room, 2 adults, 0 children
Astara Hotel Balikpapan
Astara Hotel Balikpapan
No. 14 of 4-Star Select Hotels in East Kalimantan
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We Price Match
Highlights
Ideal location
Free water park access
Outdoor rooftop pool
Delicious breakfast
Indonesian food
+4 more
Amenities
All amenities
Property Description
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8.2/10
Very family friendly hotel, breakfast & sahur are good too.
Surroundings
Airport: Sultan Aji Muhammad Sulaiman Sepinggan International Airport
(7.9 km)
Landmarks: Kiddy Hope
(<100m)
Landmarks: The Mercy Clinic
(<100m)
Landmarks: Balikpapan Super Bowling
(<100m)
Landmarks: BSB Beach
(<100m)
Landmarks: GBI Worship Community Church Rayon 8 | Jl. Jend Sudirman Balikpapan
(<100m)
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Rooms
Guest Reviews
Services & Amenities
Policies
35
Family Room With Ocean View
Bedroom 1:1 Single bed ● Bedroom 2:1 King bed ● Living Room:1 Sofa bed
Has window
Air conditioning
Minibar
Shower
Movies
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23
Superior Pool View
1 Queen bed
Has window
Air conditioning
Minibar
Shower
Tea bags
Check Availability
35
Family Room With Pool View
1 King bed and 1 Single bed
Has window
Air conditioning
Shower
Movies
Toothbrushes
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20
Superior City View
1 Queen bed or 2 Single bed
Has window
Air conditioning
Shower
Movies
Private entrance
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40
Junior Suite
1 King bed
Has window
Air conditioning
Minibar
Shower
Movies
Check Availability
22
Superior Pool Terrace
1 King bed
Has window
Non-smoking
Air conditioning
Minibar
Shower
Tea bags
Check Availability
26
Superior Ocean View
1 Queen bed
Has window
Air conditioning
Minibar
Shower
Tea bags
Check Availability
34
Family Room With City View
1 Single bed and 1 King bed
Has window
Air conditioning
Shower
Movies
Private entrance
Check Availability
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Average for similar properties in Balikpapan
Guest User
February 22, 2026
Very family friendly hotel, breakfast & sahur are good too.
Anonymous User
July 8, 2026
Had a wonderful stay! The hotel was clean, comfortable, and well-maintained. The staff were friendly and helpful, and the overall experience was great.
Ij5
April 25, 2026
I had a wonderful stay at this hotel. From the moment I arrived, the staff were warm, welcoming, and very professional. Check-in was quick and smooth, which was a great start after a long journey
Robert Adrian Tan
August 11, 2025
High expectations for this hotel with a total let down. Toilet has so many no fixed broken tiles and mirror with rusted screws sticking out. Went down twice for breakfast , all warm or hot food was super cold , just as though it came out from the fridge, after the midnight kitchen has cooked them.had at early appointment, and sent down at 6am for breakfast, only 30% of food items were ready, only one staff was there, no cook at the egg station, no staff making the other food stations. The food in the chaffing dishes were empty. The chafing dishes did not have the fire or heaters below them. By the time I left at 6.45 am, the food hasn't arrived..such a dissapointing episode..if management does their work , they would be checking all this. I guess this is such bad management..definitely will not stay here anymore. Such a scary thought, that the bal one for the Air cond compressor is made of wood..
Guest User
December 20, 2025
we enjoy our stay, all staff are helpful and nice. room worth it for the price I book. my kids really enjoy the pool.
Guest User
November 23, 2025
We had a very nice room it was quite clean ( Could be cleaner perhaps) but the room average was good. We had a funtime during weekend at the aqualand just little bit disappointed that during week days the slides during the day wasn’t operational. The breakfast was good with quite some choice. Overall definitely a place i could go back to
Anonymous User
November 5, 2025
got cigarettes smell in non-smoking room
lots of food options nearby.
Noorazmi Sulaiman
February 12, 2026
Excellent location for family trip
Dfarah
January 17, 2025
Good location next to the mall. However I personally think cleanliness could be better, as I see dust on the night stand, and the toilet needs major upgrades. I can see black stained on the corner of the wall, sink etc. Even the pipe faucet needs to be changed.
Services & Amenities
AQVA Restaurant
Style: A la carte, Buffet
Cuisine: American, Asian, Chinese, European, BBQ, Indonesian, International
Open for: Breakfast, Brunch, Lunch, Dinner
Ambience: Family-friendly, Modern, Traditional, Romantic
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and cot policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
CuisineAmerican, Asian, Continental, Halal, Vegetarian
StyleA la carte, Buffet
Opening hours[Mon - Sun] 06:00-10:00 Open
| Age | Fee |
|---|---|
Children 5 years old and under | Free |
Children 6–12 years old | IDR 60,500 (approx. CAD 4.72) per person |
Children 13–17 years old | IDR 121,000 (approx. CAD 9.45) per person |
Adult | Buffet:IDR 121,000 (approx. CAD 9.45) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of IDR 200,000 (approx. CAD 15.61) is charged.
Deposit Payment MethodsThis property accepts cash, debit cards and credit cards
Deposit RefundOn the day of check-out
Pets
Pets are not allowed
Age Requirements
There is no age limit for checked in guests.
Paying at the hotel
- Cash
Managed by a private host
This property is managed by a private host. A private host refers to a party who rents one or more properties for purposes not related to their trade, business, or profession.
Property Description
Local hotel name: Astara Hotel Balikpapan
- Opened: 2017
- Number of Rooms: 3000
Phone:+62-542-8524888
Email:rsvn.astara-bpn@jatrahotels.com
A stay at Astara Hotel Balikpapan places you in the heart of Balikpapan, steps from E Walk and a 1-minute drive from Pentacity Mall. This beach hotel is 0.3 mi (0.5 km) from Aquaboom Waterpark and 0.4 mi (0.7 km) from BSB Beach.
Treat yourself with body treatments and facials. You're sure to appreciate the recreational amenities, including an attached winery, a complimentary water park, and an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and free babysitting. The beach shuttle (surcharge) makes getting to the surf and sand a breeze.
Enjoy international cuisine at Aqva, one of the hotel's 3 restaurants, or stay in and take advantage of the room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Event facilities at this hotel consist of a conference center and 5 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 527 air-conditioned rooms featuring refrigerators and minibars. Rooms have private balconies. Wired and wireless internet access is complimentary, and LED televisions with cable programming provide entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
You might be wondering
Does Astara Hotel Balikpapan have breakfast?
Yes, Astara Hotel Balikpapan have the high-rated breakfast including: American, Asian, Continental, Halal, Vegetarian. Does Astara Hotel Balikpapan have breakfast?
What times are Astara Hotel Balikpapan check-in and check-out?
Astara Hotel Balikpapan check-in time is 14:00 and the check-out time is 12:00.What times are Astara Hotel Balikpapan check-in and check-out?
What is Astara Hotel Balikpapan cancellation policy?
The cancellation policy for Astara Hotel Balikpapan varies depending on the type of room and booking conditions.What is Astara Hotel Balikpapan cancellation policy?
How much does it cost to stay at Astara Hotel Balikpapan?
Prices at Astara Hotel Balikpapan change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.How much does it cost to stay at Astara Hotel Balikpapan?
What is the cloest airport from Astara Hotel Balikpapan?
The closest airport is Sultan Aji Muhammad Sulaiman Sepinggan International Airport, and it is about 20 mins from hotel by car (7.9 km).What is the cloest airport from Astara Hotel Balikpapan?
How to get a receipt?
The receipts are issued differently depending on the payment method you use. If you use "Prepayment", you can get an electronic receipt from the booking details page. If you wish to pay at hotel, please inform the front desk staff when you check out.How to get a receipt?
Is there a restaurant at Astara Hotel Balikpapan?
Yes, Astara Hotel Balikpapan offers on-site dining with International, BBQ, Chinese, Indonesian, Asian, European, American dishes, all prepared with carefully selected, high-quality ingredients.Is there a restaurant at Astara Hotel Balikpapan?
What are Astara Hotel Balikpapan nearby landmarks?
Astara Hotel Balikpapan locates at the center of Balikpapan. The nearby landmarks include Kiddy Hope, and it is <100m from your search (straight-line distance).What are Astara Hotel Balikpapan nearby landmarks?
About This Property
| Nearest Airport | Sultan Aji Muhammad Sulaiman Sepinggan International Airport |
|---|---|
| Distance to Airport | 7.89KM |
| Average Price From | CAD131 |
| Hotel Star Rating | 4 |