Holiday Inn Lampung Bukit Randu Reviews

Well, everything was excellent. Staff is very professional and polite and well mannered. Room was neat and clean and well equipped. Thanks to all

The facilities were very good, but because it was new, finding the location was very difficult (they said in Google Maps it was wrong and there were no signs to help new comers find it) and the service was disappointing. The website said we could check in at 14.00 but when we came on time, they said the check in was at 15.00, so we waited but not until 16.00-ish and asked why it was taking so long did we get our rooms (which was also not what we asked for so we waited longer to wait for our other room— we ordered 2 rooms). They gave a compensated fruit to apologize, thank you for that but we hope for the next customers it can get better.

The friendliness of the staff is very good. The rooms and views are good. But the shower faucet didn't feel hot water, I got to the 7th floor. As for the food, the taste needs to be leveled again, it's a shame that the appearance of the food is good but the taste is still lacking. I ordered grilled chicken rice with maranggih spices, the seasoning was very thin, almost no taste, the only taste was bitter burnt, the rice was hard, the side dish was cold, the most unsuccessful was the chili sauce. Please pay attention to the chef's attention to the taste of the food. The breakfast menu is varied and the taste is sufficient but it would be better if the spices were bolder.

The most comfortable 4 star hotel, the rooms are comfortable, the breakfast is delicious, the staff is very friendly

OK, the hotel is still very new because it hadn't launched yet when we stayed

New hotel with nice views, all rooms have balconies, hopefully in the future there will be a kids zone

Very good and worth recommending

The hotel is very good