Serela Merdeka by Kagum Hotels

Serela Merdeka by Kagum Hotels Reviews

Serela Merdeka by Kagum Hotels

Jl. Purnawarman No.23, Tamansari, Kec. Bandung Wetan, Tamansari, Bandung Wetan, Bandung City, West Java, 40116, IndonesiaView Hotel Details
Serela Merdeka by Kagum Hotels
Serela Merdeka by Kagum HotelsSerela Merdeka by Kagum HotelsSerela Merdeka by Kagum Hotels
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Serela Merdeka by Kagum Hotels Guest Reviews

4.2/5
Very Good
43 review
Verified reviews
Location4.5
Amenities4.0
Service4.2
Cleanliness4.2
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All reviews(43)
Positive reviews(39)
Reviews with photos/video(12)
Negative reviews(4)
Leandra Jing
Superior King Room Non smoking
Stayed in Nov 2024
Family
1 review
1.7/5
Posted on Dec 21, 2024
Location - quite convenient to locate but not a lot of parking Check In - fast and easy Room - not clean, there were stains on bed, toilet was dirty, sink was broken. Service - front desk agreed to change room upon complaint, but the new room still had the same issues. Overall - disappointed with the standard of cleanliness and room. service was decent. We checked out and received partial refund. Will not return.
Anonymous User
Superior King Room Non smoking
Stayed in Jun 2024
Couples
2 review
4.5/5
Great
Posted on Jun 6, 2024
The location was strategic at Jln Merdeka. Near by Bandung Indah Plaza
Philip The Travel Man
Superior King Room Non smoking
Stayed in Jul 2024
Travel with friends
10 review
3.2/5
Posted on Jul 20, 2024
The hotel are old and really need to do refurbished. The carpet in the room is smelly and many items in the room did not well maintained. Breakfast spread are not good too.
Sekar Adita
Superior King Room Non smoking
Stayed in Oct 2023
Business travelers
8 review
3.5/5
Posted on Oct 16, 2023
Actually for a very good location ... but we have to wait to check in some of the rooms we ordered. The door to the room also must use a manual key.
Guest User
Superior King Room Non smoking
Stayed in Dec 2024
Business travelers
13 review
5.0/5
Outstanding
Posted on Jan 30, 2025
Spacious room
Guest User
Superior Twin Room Non smoking
Stayed in Feb 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Mar 18, 2024
Good Hotel
Efita Astari
Superior King Room Non smoking
Stayed in Oct 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 8, 2023
so far so good
Noviandi Ichsan
Superior King Room Non smoking
Stayed in Jul 2023
Family
21 review
3.5/5
Posted on Sep 13, 2023
Good location
Slaura
Superior King Room Non smoking
Stayed in May 2023
Other
1 review
5.0/5
Outstanding
Posted on Jun 6, 2023
nice place
OYIHENI CHANEL
Superior King Room Non smoking
Stayed in Mar 2023
Business travelers
26 review
5.0/5
Outstanding
Posted on Apr 1, 2023
Mantabbbb
Rubycaesdiva Putriandini
Superior Twin Room Non smoking
Stayed in Jan 2023
Couples
6 review
5.0/5
Outstanding
Posted on Jan 29, 2023
Good!
Anonymous User
Superior King Room Non smoking
Stayed in Dec 2024
Couples
5 review
4.7/5
Amazing
Posted on Dec 30, 2024
The hotel is nice, the rooms are comfortable, the pillows are soft, clean, fragrant, the food is delicious, highly recommended for staying.
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ratna dwi utami
Superior King Room Non smoking
Stayed in Oct 2024
Couples
6 review
5.0/5
Outstanding
Posted on Oct 13, 2024
Clean, good service as requested, hot water available, everything complete
Original TextTranslated by Google
Anonymous User
Superior King Room Non smoking
Stayed in Jun 2024
Family
7 review
3.5/5
Posted on Jun 27, 2024
The cleanliness of the room was really not maintained, several times I asked for the pillow case to be replaced because there were lots of spots, the bedsheet and duvet had lots of spots, soap was not provided even though there was a soap dispenser but nothing in it. The view of the room is quite okay, strategic location in the middle of the city, service is just ordinary because not all the staff are friendly, some are rude too. Thanks๐Ÿ™๐Ÿป
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Tri Nur
Superior King Room Non smoking
Stayed in Mar 2024
Family
3 review
5.0/5
Outstanding
Posted on Mar 12, 2024
really worth it once in a while. Cheap price already with breakfast.
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