Charltons Banff Reviews

This hotel is on Banff Street. Its hygiene, environment and facilities are all above average. Likewise, its price is on the high side (we booked their room because we couldn't find any other options). As for service, their reception and lobby are closed from 11pm to 7am. Unlike other hotels, during this time period, there is at least a place for guests to sit when needed to avoid the cold wind in Banff. Therefore, when we were waiting for the bus to Calgary Airport in the morning, we could only stand outside the door in the cold wind (Banff had just rained, and Banff was beautiful after the rain, but it was even colder. Some hotels on Banff Street had already started fires to keep warm).

The hotel is located on Banff Street in Banff (Banff) Town. It is also a stop for the bus from the airport to Banff. The pick-up station goes directly to the hotel. This is very convenient for friends who take the airport bus. The hotel staff are very enthusiastic and patient, which is commendable. However, it is inconvenient that the hotel does not provide breakfast. In addition, if there is no reception staff on duty after 11:00 p.m., you need to go to the sister store to get the room card, which is not convenient for guests who do not understand the language.