Fairfield by Marriott Bengaluru Rajajinagar Reviews

Worst hotel experience ever! If I could give negative stars I would. Arrived in the early morning after traveling for 24 hours with my 6 year old. After having to argue with the front staff was placed in a room with a dirty toothbrush on the counter. We were tired so I did not say anything. I tried to sleep but the power and air conditioning went out 4 times and I would have to call front desk to have someone fix it. They are doing construction on the property so it was very loud. My daughter was terrified about how loud the noises were. We could not sleep and were expected to be at an event tonight but could not because lack of sleep. The bathroom shower had not been cleaned in a very long time and had mold. Decided I could not stay here, and booked at the Sheraton to have some quiet. Tried to cancel my future days but was met with extreme resistance by manager. He wanted to charge me for my entire trip. My friend is supposed to arrive tomorrow refuses to stay after hearing my experience. When talking to manger he admitted he knew the bathroom had mold and they still put a small child in that room. He knowing exposed a child to mold illness. He refused to refund me my terrible night here and offered to pack me a sack lunch to make up for my bad experience. The customer service here is subpar and they willing are exposing people to mold.