My recent stay at a hotel was marred by disappointing experiences in both the front office and housekeeping departments. Upon arrival, the front desk's inefficiency set a negative tone, with long waits and minimal assistance provided by indifferent staff. The lack of organization and professionalism during check-in was frustrating and left much to be desired. Once in my room, the disappointment continued with subpar housekeeping standards. Dust and dirt were visibly accumulating, and the bathroom showed signs of inadequate cleaning. Basic amenities were lacking, with a shortage of towels and worn-out linens, highlighting a disregard for guest comfort. Attempts to address these issues with the front desk were met with apathy, further exacerbating the overall sense of neglect and dissatisfaction. In summary, my experience with both departments fell short of expectations, signaling a need for significant improvements in guest service and cleanliness standards at this establishment.