Novotel Bangkok Bangna

Novotel Bangkok Bangna Reviews

Novotel Bangkok Bangna

333 Srinakarin Rd, Khwaeng Nong Bon, Prawet, Bangkok, 10250, ThailandView Hotel Details
Novotel Bangkok Bangna
Novotel Bangkok BangnaNovotel Bangkok BangnaNovotel Bangkok Bangna
Check available rooms for your travel dates
We Price Match
1 night

Novotel Bangkok Bangna Guest Reviews

4/5
Very Good
363 review
Verified reviews
Location3.9
Amenities3.8
Service4.0
Cleanliness4.1
Filter by:
Sort by:
All reviews(363)
Positive reviews(334)
Reviews with photos/video(72)
Clean and tidy(45)
Delicious breakfast(32)
Great service(32)
Easy to get around(18)
Great value for money(16)
Perfect for business trips(10)
Close to airport(9)
Delicious buffet(6)
Negative reviews(29)
Abutbear111
Standard queen Room Non smoking
Stayed in Oct 2024
Solo travelers
5 review
4.2/5
Very Good
Posted on Nov 4, 2024
Location: 30 mins around from airport Room: some smell from the beginning. Service: only stay one night there, so far polite and helpful Others: smoking area outside the hotel, 15 mins away will find the 7-11, and the happy herb shop👍
Guest User
Superior Queen Room Non smoking
Stayed in Oct 2024
Business travelers
37 review
5.0/5
Outstanding
Posted on Nov 10, 2024
It’s the first time of mine to check in this hotel in BKK. That’s a wonderful journey and lived inside with a happy & cleaning environment. Breakfast and discount buffet dinner of sea foods was freshly, good tasted. Wishing to have a trip on next time to check it again !
6/8
Response from Property: We very much appreciate your comments regarding your stay at the Novotel Bangkok Bangna. We are also happy to know that you loved with room cleaning environment, breakfast and dinner buffet of seafood was freshly and good tasted.Thank you for sharing your comments and experience with us. Your comments are very important to us. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff We will be looking into all comments and recommendations to make our guest more enjoyable and we looking forward to seeing you on your next visit.Your Sincerely, Amy Asst. Guest Experience & Loyalty Manager
Allen-SH
Standard queen Room Non smoking
Stayed in Aug 2024
Business travelers
22 review
4.7/5
Amazing
Posted on Aug 21, 2024
Stayed there for many times, can see more customers now. Room is just ok, but breakfast is very good.
Response from Property: We very much appreciate your comments regarding your stay at the Novotel Bangkok Bangna. We are also happy to know that you stayed there for many times and love our breakfast.Thank you for sharing your comments and experience with us. Your comments are very important to us. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff We will be looking into all comments and recommendations to make our guest more enjoyable and we looking forward to seeing you on your next visit.Your Sincerely, Amy Asst. Guest Experience & Loyalty Manager
Josph9999
Superior Queen Room Non smoking
Stayed in Aug 2024
Business travelers
25 review
4.7/5
Amazing
Posted on Aug 30, 2024
Staying at this hotel was a delight. The ambiance is warm and inviting, and the staff are genuinely caring and attentive. My room was not only comfortable but also impeccably clean, with a great view. The breakfast options were plentiful and catered to various dietary needs, which I appreciated. The hotel's central location made it easy to walk to nearby attractions, and the public transportation connections are excellent. I would highly recommend this hotel to anyone visiting the area.
Response from Property: We very much appreciate your comments regarding your stay at the Novotel Bangkok Bangna.Thank you for sharing your comments and experience with us. Your comments are very important to us. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff We will be looking into all comments and recommendations to make our guest more enjoyable and we looking forward to seeing you on your next visit.Your Sincerely, Amy Asst. Guest Experience & Loyalty Manager
Bee Thailand
Standard twin Room Non smoking
Stayed in Jul 2024
Couples
13 review
5.0/5
Outstanding
Posted on Jul 16, 2024
Good location & facilities, the room is not new but clean.
Response from Property: Dear khun Bee Thailand,We very much appreciate your comments regarding your stay at the Novotel Bangkok Bangna. We are also happy to know that your good comment as good location & facilitiesThank you for sharing your comments and experience with us. Your comments are very important to us. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff We will be looking into all comments and recommendations to make our guest more enjoyable and we looking forward to seeing you on your next visit.Your Sincerely, Amy Asst. Guest Experience & Loyalty Manager
aMazing0038
Standard twin Room Non smoking
Stayed in May 2024
Business travelers
5 review
3.7/5
Posted on May 9, 2024
friendly staff with great service. A Chinese friendly hotel. only down side is bathroom floor has higher tendency to get wet after bath as no door or curtain in place for ceiling shower
Response from Property: Thank you for taking the time to tell us about your experience at the Novotel Bangkok Bangna. We are delighted to hear that you enjoyed our friendly staffs with great service .We are sorry that your experience did not meet your expectations; please allow us to express my sincerest apologies for your inconvenient at this time. We already share this comment to our management team. Please rest assured that we are taking the appropriate measures to address this unhappy with quality of stay issue. we appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near futureSincerely,AmyAsst. Guest Experience and Loyalty Manager
MJ16
Standard queen Room Non smoking
Stayed in Sep 2024
Solo travelers
11 review
5.0/5
Outstanding
Posted on Sep 13, 2024
The rooms are clean and straightforward, with everything you need for a comfortable stay. The staff are friendly and attentive, adding a personal touch to your visit. It’s a great choice for a relaxed, no-fuss stay while you’re in town.
Response from Property: We very much appreciate your comments regarding your stay at the Novotel Bangkok Bangna. We are also happy to know that you happy with our staffs are friendly and attentive and rooms are clean and straightforwardThank you for sharing your comments and experience with us. Your comments are very important to us. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff We will be looking into all comments and recommendations to make our guest more enjoyable and we looking forward to seeing you on your next visit.Your Sincerely, Amy Asst. Guest Experience & Loyalty Manager
Anonymous User
Standard twin Room Non smoking
Stayed in Feb 2024
Family
9 review
2.2/5
Posted on Feb 13, 2024
We booked a standard twin room. Receptionists were unfriendly. We found hair in washbasin. Room floor was a little dusty. Room service was slow. Bathroom didn’t have shower gel or tooth brushes. I don’t want to book this hotel again.
Guest User
Standard queen Room Non smoking
Stayed in Mar 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Mar 6, 2024
nice and helpful staffs. breakfast is good. location is very convenient. Near Airport
Guest User
Executive King Room Non smoking
Stayed in Jun 2024
Family
3 review
4.0/5
Very Good
Posted on Jun 27, 2024
Service was good, frontline staff very helpful, buffet breakfast multiple choices, would have preferred the option of scrambled eggs/omelet, otherwise no complaints at all. Room was clean and comfortable, again no complaints, cleaning staff very helpful and friendly. A little out of town, but plenty of Department stores close by and excellent food halls. Overall a very satisfactory trip.
Response from Property: We very much appreciate your comments regarding your stay at the Novotel Bangkok Bangna.Thank you for sharing your comments and experience with us. Your comments are very important to us. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff We will be looking into all comments and recommendations to make our guest more enjoyable and we looking forward to seeing you on your next visit.Your Sincerely, Amy Asst. Guest Experience & Loyalty Manager
Anonymous User
Standard queen Room Non smoking
Stayed in Dec 2023
Business travelers
4 review
3.5/5
Posted on Dec 30, 2023
decent, clean hotel for business travel. building is slightly old and could do with a makeover
Guest User
Executive King Room Non smoking
Stayed in Jun 2024
Business travelers
28 review
3.0/5
Posted on Jun 14, 2024
Chose this hotel cos close to work area. Surprised that there is a charge for taking the laundry bag.
Response from Property: Thank you for taking the time to write about your stay at Novotel Bangkok Bangna. We apologize for not meeting your expectations. We apologize for any inconvenience this may cause. As your comment about a charge for taking the laundry bag. We are provided only for in-house the guest rooms. by the way, we have already shared this comment with management team. Rest assured that we have taken appropriate steps to address this issue of dissatisfaction with the quality of your stay. Thank you for sharing your concerns. We hope you will give us the opportunity to serve you better in the near future.Sincerely,AmyAsst. Guest Experience and Loyalty Manager
mrkangism
Standard twin Room Non smoking
Stayed in Jul 2024
Booked for others
1 review
5.0/5
Outstanding
Posted on Jul 28, 2024
Take care for my father and father friends. They will be friend in business
Response from Property: We very much appreciate your comments regarding your stay at the Novotel Bangkok Bangna.Thank you for sharing your comments and experience with us. Your comments are very important to us. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff We will be looking into all comments and recommendations to make our guest more enjoyable and we looking forward to seeing you on your next visit.Your Sincerely, Amy Asst. Guest Experience & Loyalty Manager
Guest User
Standard queen Room Non smoking
Stayed in Mar 2024
Business travelers
6 review
4.5/5
Great
Posted on Apr 4, 2024
Very good service.
Response from Property: Thank you for sharing your experiences with us. We are delighted to hear that you enjoyed our and found the service to be friendly, At Novotel Bangkok Bangna, we strive to provide a safe and comfortable stay for all of our guests. We always take feedback from our customers seriously and will continue to do our best to improve our services in the future. Thank you again for your feedback and we look forward to your next visit with us! Sincerely,AmyAsst. Guest Experience and Loyalty Manager
Samantha Allison De Costa
Standard queen Room Non smoking
Stayed in May 2024
Business travelers
171 review
5.0/5
Outstanding
Posted on May 30, 2024
Hotel is clean, staff is friemdly. Once Rom and strategic location and very convenient.
Response from Property: We very much appreciate your comments regarding your stay at the Novotel Bangkok Bangna. We are delighted that you appreciated with staff are very friendly and hotel is clean and location very convenient. Thank you for sharing your comments and experience with us. Your comments are very important to us. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff We will be looking into all comments and recommendations to make our guest more enjoyable and we looking forward to seeing you on your next visit. Your Sincerely, Amy Asst. Guest Experience & Loyalty Manager