Aira Bangkok Sukhumvit 11 by Kingston Hotels Reviews
Aira Bangkok Sukhumvit 11 by Kingston Hotels
14 Soi Sukhumvit 11, Khwaeng Khlong Toei Nuea, Khet, Watthana, Bangkok, 10110, ThailandView hotel details
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Guest Reviews of Aira Bangkok Sukhumvit 11 by Kingston Hotels
8.9/10
Very good
1121 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.1
Amenities8.7
Service8.9
Cleanliness9.1
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All reviews(1121)
Positive reviews(1069)
Reviews with photos/video(345)
Clean pool(121)
Great swimming pool(121)
Delicious breakfast(99)
Average sound insulation(64)
Located downtown(25)
Convenient for shopping(25)
Has rooms for families(10)
Luxurious(7)
Negative reviews(52)
Anonymous User
Premier King Room
Stayed in Jul 2026
Couple
7 reviews
8.5/10
Very good
Posted on Sep 4, 2026
The big beds are definitely a plus! The hotel is located right in the nightlife area, surrounded by bars and clubs. Single female travellers may need to be a little more cautious, although everyone we met was nice and friendly. Traffic outside can get quite jammed at certain times, but it’s still easy to get a tuk-tuk or taxi.
Our first room was perfect, but the cleanliness of the bathroom in the second room (17-03) definitely needs improvement. The vanity mirror was also broken, and the shampoo and shower gel seemed watered down compared to those provided in our first room. The slippers provided is too small for a man as well hehe
Guest User
Jacuzzi Corner Club Lounge Access
Stayed in Jul 2026
Solo traveler
2 reviews
10/10
Outstanding
Posted on Aug 30, 2026
It’s a great hotel with great location. Staff are very friendly and polite. The room I stayed in was impeccable. Jacuzzi was perfect. I’d stay again if I come back to Bangkok.
Guest User
Superior King Room
Stayed in Jul 2026
Couple
2 reviews
10/10
Outstanding
Posted on Sep 3, 2026
Very neat and modern hotel. Staff is friendly and helpful. Very close to Nana station, about 2-3 min walk. Beautiful pool. Very nice gym. Breakfast was nice with lots of options. Beautiful rooftop bar as well.
Dr. Ira
Superior Twin Room
Stayed in Jun 2026
Solo traveler
21 reviews
10/10
Outstanding
Posted on Jul 24, 2026
My stay at the Aira was truly amazing. From check in to checkout, I was treated with the exceptional hospitality.
Response from Property: Dear Dr. Ira,Thank you so much for the wonderful review! We are thrilled to hear that your stay at Aira was truly amazing from start to finish. Providing exceptional hospitality is what our team strives for every day, and it's wonderful to know we hit the mark for you. We can't wait to welcome you back for another fantastic experience.Best Regards,Operations Manager
ioriliu
Superior Room (No Window)
Stayed in Jun 2026
Traveling with friends
4 reviews
10/10
Outstanding
Posted on Jul 24, 2026
This was my second stay at Aira Hotel. Since I booked only three days in advance, there weren't many room options available. The location and environment are still excellent, and the price is reasonable. Check-in was very smooth. However, once I got to the room, I realized I was given a king-size bed instead of the two single beds I booked. I immediately went back to the lobby to sort it out, and they upgraded me to a larger room. I slept very well during my stay. Even though it was a connecting room, the soundproofing was good, and the room was cleaned thoroughly. The sofas in the lobby are incredibly comfortable; I always made sure to sit there for a while every time I returned to the hotel.
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Response from Property: Dear ioriliu,Welcome back, and thank you for choosing us for your second stay! While we sincerely apologize for the mix-up with your bed configuration upon arrival, we are glad our team handled it promptly with an upgrade to a larger room. It's wonderful to know that you enjoyed the great value, smooth check-in, excellent soundproofing, and cleanliness, as well as those cozy lobby sofas! We truly appreciate your continued support and look forward to welcoming you back for your third stay.Best Regards,Operations Manager
Guest User
Premier King Room
Stayed in Jun 2026
Couple
4 reviews
10/10
Outstanding
Posted on Jul 15, 2026
⭐⭐⭐⭐⭐
I had an excellent stay at Aira Hotel Bangkok. The hotel is modern, stylish, and exceptionally clean. The rooms are spacious, comfortable, and well-equipped with everything needed for a relaxing stay.
The staff were outstanding—friendly, professional, and always willing to help with a smile. The location is perfect, just a short walk from the BTS station, surrounded by great restaurants, cafés, and shopping options, yet the hotel remains quiet and peaceful.
The breakfast offered a wide variety of delicious choices, and the facilities, especially the pool and gym, were well maintained.
Overall, Aira Hotel exceeded my expectations, and I would highly recommend it to anyone visiting Bangkok. I will definitely stay here again on my next trip.
Response from Property: Dear Valued Guest ,Thank you very much for sharing such a wonderful and detailed review of your stay with us.We are truly delighted to hear that you had an excellent experience at Aira Hotel Bangkok and enjoyed our modern design, cleanliness, spacious rooms, and well-equipped facilities. It is wonderful to know that our team’s friendly and professional service helped make your stay memorable.We are also pleased that you appreciated our convenient location, breakfast selection, and facilities including our pool and gym. Creating a comfortable and relaxing environment for our guests is always our priority, and your kind words are a great encouragement to our entire team.Thank you for your recommendation and for choosing to stay with us. We sincerely look forward to welcoming you back to Aira Hotel Bangkok on your next visit and providing you with another exceptional stay.Warm regards,Operations Manager
Guest User
Superior King Room
Stayed in Jun 2026
Family
1 reviews
7.5/10
Posted on Jul 4, 2026
Good breakfask
Very good service team
The room was clean
Location is good as well but difficult to sleep at night with all the pubs running till morning.
Chalisa_liz
Jacuzzi Corner Club Lounge Access
Stayed in Apr 2026
Solo traveler
1 reviews
9.5/10
Amazing
Posted on May 13, 2026
I can confidently say that Aira Hotel has become one of my favorite hotels.
💓💓💓💓💓
The room I received looked exactly like the photos shown when booking, and I absolutely loved the atmosphere and the view. One of my favorite moments was sitting in the bathtub, relaxing while enjoying the beautiful city view. The large TV also impressed me a lot because everything in the room felt modern in such a perfect and comfortable way.
What I really want to say is that staying at this hotel did not feel like staying in a hotel at all — it felt like home. It felt like I was in my own bedroom, reconnecting with myself. I traveled alone and stayed alone, and I felt extremely comfortable and safe spending time by myself in the room. For me, this experience was truly healing, and I was deeply impressed from the very first moment I opened the door and walked into the room.🪬
If you are looking for a place to truly relax, spend time with yourself, and enjoy your own personal space, I highly recommend this hotel. ☺️🤍✨🤏🏻⛲️💐
The facilities here are excellent:
• Swimming pool
• Fitness center
• Restaurant
And the hotel is also home to the famous rooftop bar “Pastel” on the 22nd floor. I had always wanted to visit this rooftop, so it felt like such a coincidence when I found out it was actually inside this hotel. Honestly, it felt like everything that brought me here happened for a reason. I spent quite some time thinking about where I wanted to spend my days off, and choosing this hotel was definitely the right decision for me.
For the room and overall atmosphere, I would honestly give it a 10/10.
As for the breakfast, it was decent, but not particularly outstanding. However, the staff at the restaurant were all lovely, friendly, and treated guests very well. Personally, I just felt that the food selection was a bit limited and the taste was average.
Overall, I truly love this hotel, and I’m sure I will come back here again in the future.
Even though the hotel is located near nightlife areas, I still felt very safe staying here. The location is convenient and surrounded by many useful facilities. I traveled here alone and explored the area by myself, and everything felt safe and comfortable. The room was also very quiet and peaceful, which helped me sleep very well. 🪷🍀
6/18
Response from Property: Dear Chalisa_liz,Thank you very much for your wonderful and heartfelt review. We’re truly delighted to hear that your stay at Aira Hotel felt comfortable, safe, and like a home away from home.It’s especially rewarding to know that you enjoyed the room, city view, and bathtub experience, and that our atmosphere allowed you to relax and reconnect with yourself during your solo trip.We also appreciate your kind comments about our staff and facilities, as well as your honest feedback regarding breakfast — we will share this with our team for improvement.We hope to have the pleasure of welcoming you back again in the future for another relaxing stay in Bangkok.Best Regards,Operations Manager
Eiza I
Premier Corner Room
Stayed in May 2026
Couple
3 reviews
10/10
Outstanding
Posted on Jul 9, 2026
The accommodation is comfortable with good facilities, rooftop parking, and the staff are lovely and provide excellent service.
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Response from Property: Dear Eiza I,Thank you very much for taking the time to share your lovely feedback with us.We are delighted to hear that you enjoyed our comfortable accommodation, facilities, convenient rooftop parking, and the excellent service provided by our team. Your kind words about our staff are truly appreciated and will be shared with the team as encouragement.We are pleased to know that you had an enjoyable stay and we look forward to welcoming you back again for another wonderful experience.Warm regards,Operations Manager
Guest User
Family Two Bedroom
Stayed in May 2026
Traveling with friends
1 reviews
3.5/10
Posted on Jun 30, 2026
The experience wasn't great. First, as soon as I entered the room, I found a cockroach and killed it. Then, almost all the towels had black spots, and the sink drainage was very poor. I do not recommend staying here.
Original textTranslated by Google
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback. We are very sorry to hear about your experience at Aira Hotel Bangkok, and we sincerely apologize for the issues you encountered during your stay.What you described regarding cleanliness and maintenance is not the standard we aim to provide. Please be assured that your comments have been shared with our housekeeping and engineering teams for immediate review and corrective action, particularly regarding room cleanliness, linen quality, and bathroom drainage.We truly regret that your stay did not meet expectations, and we appreciate you bringing these matters to our attention. Your feedback is important in helping us improve, and we hope to have the opportunity to restore your confidence in the future.Best Regards,Operations Manager
Guest User
Deluxe King Room
Stayed in May 2026
Couple
3 reviews
10/10
Outstanding
Posted on Jul 9, 2026
This was a top-notch hotel and I would definitely come back. We had a deluxe room, which was excellent, and the hotel's location is also fantastic – everything you need is on the same street.
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LLT^*^
Deluxe King Room
Stayed in May 2026
Traveling with friends
7 reviews
10/10
Outstanding
Posted on Jun 15, 2026
I stay 3 nite in here for celebrating my Bday month, hotel give me lil bit surprise with cute elephant 🐘 and cake 🍰.
Mr Taman on front lobby helping me with directions I need go with BTS.
Hotel near Nana Station ( exit 3 ) only 4 minutes walk distance, area many bar around and restaurant and next door have massage spa ( clean place ).
Hotel breakfast is really good, and room for me doesn’t have problems with soundproof.
I stay at room no 2010 really recommended if you wanna have enjoy relaxing day in BKK.
Response from Property: Dear LLT^*^Thank you very much for sharing your wonderful experience. We are delighted to hear that you enjoyed your birthday stay at Aira Hotel and appreciated the small surprise from our team.It’s also great to know that Mr. Taman was able to assist you with directions and that you found our location convenient, with easy access to BTS Nana, nearby restaurants, bars, and spa services. We’re glad you enjoyed the breakfast and had a comfortable, quiet stay in your room.Your kind recommendation means a lot to us, and we hope to have the pleasure of welcoming you back again for another relaxing visit in Bangkok.Best Regards,Operations Manager
Anonymous User
Deluxe Room
Stayed in May 2026
Business traveler
30 reviews
9.0/10
Great
Posted on Jun 10, 2026
Fine location and service they fist gave me an room that had a smoke smell but i got a better room real quickly the location is nice but get’s a little bit sketchy at night.
Guest User
Superior King Room
Stayed in May 2026
Couple
2 reviews
10/10
Outstanding
Posted on Jun 26, 2026
Super friendly concierge, front desk, pool staff, housekeeping & restaurant employees. Happy hour with mini burgers. Luxurious room and amenities. Great view. Breakfast was very tasty, but has room for improvement.
Original textTranslated by Google
6/7
Response from Property: Dear Valued Guest,Thank you for your detailed and thoughtful review! We’re delighted to hear that you enjoyed your stay at Aira Hotel Bangkok and appreciated the friendliness and service of our concierge, front desk, pool, housekeeping, and restaurant teams. It’s also great to know you enjoyed the happy hour, room comfort, amenities, great views, and breakfast.We truly appreciate your honest note regarding breakfast as well. Feedback like yours helps us identify areas where we can improve, and we will share your comments with our culinary team for review.We hope to have the pleasure of welcoming you back for an even better experience in the future!Best Regards,Operations Manager
Guest User
Superior King Room
Stayed in Apr 2026
Couple
5 reviews
7.5/10
Posted on Jun 1, 2026
Nice hotel, good value for money. The room is a bit small (especially the bathroom). The location is good for those who want to be close to all the bars and parties, a very crowded area.