We have a great stay. The only negatives we had were that the hot tub was closed in the middle of the day on Saturday for maintenance, which we assumed were cleaning because jets were still running.
I called about pool hours once and the person at the reception’s desk was not very nice and hung up with phone before I was done speaking.
The day of check out we swam from 9:00-9:30 and when we came back, house keeping was standing in our room trying to clean even though we had not checked out and it was 9:30. I told them we had not checked out yet and that we needed to change and we’d be out of there. We changed and packed up and they were still outside our door and said “you’re checking out right?”?
we felt like that was rude considering it was 9:40 at this point and felt very rushed.