Quality Inn at Bangor Mall

We had a terrible experience at this hotel. The first room had leftover food on the floor. So, they moved us to another room, which had broken glass on the sink counter. Not only that, the room reeked of cigarettes, when we specifically asked for a hypoallergenic room. We had to spend the night in that room since there were no other rooms available. We overpaid for this stay, and we did not get our money’s worth. This establishment is in dire need of renovation (especially new carpeting) and better quality control for housekeeping.

Great staff!!!!

Still here at Hogan Road location,Two years plus. Staff here is great! I have no complaints or concerns. I started my stay November 2022. I have been lucky that I have trust funds to pay for my stay. The breakfasts are great.

Needs upgrading.

Quiet and closdcto shopping

The friendly staff checked us in without any unnecessary speeches or delays. Also we were so close to fast food, dine-in and shopping options.

Though noticeably dated, the Quality Inn at Bangor Mall offered a clean comfortable stay. My husband convinced me to stay the night in Bangor, unexpectedly, due to a long day’s travel and the Quality Inn had the most reasonable rate for a quick stop over. I’m a paranoid traveller, always packing my own disinfectant wipes to clean my hotel room upon arrival. I can own that I’m kind of snobby about where I sleep, so I had my doubts that this hotel would meet my expectations. Still, I gave it a shot. When I stepped into the room (on the first floor) I was equal parts disappointed that it was dated and impressed that it smelled SO crisp and clean. Despite the clean smell, my skepticism remained and I got to work. I did my check (linens, surfaces, bathroom, etc,) and wiped any areas I usually consider suspect. To my pleasant surprise, my wipes showed next to no sign of being soiled! Even at top tier hotels, this doesn’t always happen. So, despite the carpet being worn, the woodwork being chipped, and the bathroom being tiny, I felt assured that housekeeping does an excellent job of maintaining cleanliness. I crawled into bed and was impressed by how soft and comfortable the sheets were; they also had that faint smell of bleach that gives the extra bit of reassurance. In the morning, we stopped in for breakfast and were greeted by the kindest, friendliest breakfast room attendant. I didn’t catch her name but she was lovely and made a lovely final impression. All in all, it was a great stay and we’d have zero hesitation with staying again in the future.

This is a basic, no-frills inn so things like cleanliness and a decent breakfast count for a lot. This place checked both of those boxes and was less than $100 a night.

Check in was super easy! Staff is welcoming and friendly. New employee was training and they acknowledged me and let me know it would be a short wait for check in. I appreciate at least being acknowledged. It’s the difference between great customer service and good customer service. Room was clean and tidy! One of the best in Bangor at a reasonable rate.