Comfort Inn Barboursville Near Huntington Mall Area

Hotel was convenient for my work travels. Staff at hotel was super friendly.

There was a very funky smell in first room we had so we requested a move. That one was better but still not great. The hotel faces a dying shopping mall with a large parking lot that is completely empty but charges you a parking fee. Breakfast attendants do not pay attention to keeping the coffee flowing. This was just an overnight stop for us so our expectations were low but we did expect to have a clean smelling room and hot coffee when we woke up.

The elevator smelled really bad and the room was just okay. The bottom drawer to the stand in the room kept opening up and wouldn’t stay shut. We almost tripped over it. We had to place our suitcase in front of it in order to keep it shut. The beds were not comfortable. Until checking out the next morning, there was nobody at the front desk to check us out. We had to wait about 20 minutes for someone to appear at the checkout desk

Nice pet friendly, quiet, hotel. Kids played in the pool and it was clean.

Great location, clean facility, comfortable beds, and friendly staff.

Choice Hotels are not the best. So I knew when I was selecting this, not to have high expectations. HOWEVER, It had some really good ratings, so I thought that maybe this would be a new hotels. I was definitely wrong on that. It is older and it is evident that the owners could care less about the optics. The chair the desk clerks (I don't know the proper title) were using was ridiculously old and used. The material had been rubbed off on half of the darn chair! An office chair is $100 at Staples or Office Depot. You mean to tell me NO ONE can purchase a chair! How cheap is that!?? OUTRAGEOUS. The foyer furniture looks like the 60s and and is very old also--once again, how much does furniture cost that a hotel can't purchase some new furniture for this very small foyer area. The chairs at the tables in the dining area were almost as bad as the office chair, they had the original material rubbed off on the sides. The phone in my room didn't have a cord, I walked downstairs and informed them of that. My room smelled like mold. I DID expect the furniture in the room to be older and it was. Other than that, it was quiet (which I appreciated) and the staff were pleasant, courteous and professional. It just seems their leadership does not care too much for their customers (because of the optics), nor their employees, if they can't get up enough money to buy one office chair. I won't be staying here again.

We had a very good and comfortable stay. The service was a highlight. The room was clean and bed was very comfortable. Value was way above average.

No frills hotel. Everything was satisfactory. Room was clean. Everything here just needs a little update & fixing up. I didn’t notice a bad smell & definitely not any bed bugs that we saw, was worried about other bad reviews. The breakfast was typical. Beds were decently comfortable.

It was a nice place