Guest User
February 25, 2024
The scenery is very beautiful, but the facilities are a bit unsatisfactory. As a luxury hotel like W, there was the sound of a drill upstairs during the lunch break, the sheets were torn, and the bedside socket was broken (the hotel sent an engineer smelling of alcohol to repair it in the middle of the night, which took half an hour). The red wine glass that arrived had red wine stains. It's really incomprehensible. After negotiating with the manager on duty at night, the manager moved us to a large suite as compensation. When you get to the large suite, most of the facilities are perfect, so you can enjoy the sunrise over the sea. But there is no hot water in the bathtub in the suite.
The standard rooms at this W hotel are hardly satisfactory, and only the best suites are acceptable. I have stayed at W hotels in Osaka, Changsha and Shanghai, and this one in Barcelona is probably the worst. This kind of hotel management should still be improved.
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