Aspasios Rambla Catalunya Suites Reviews
Aspasios Rambla Catalunya Suites
Rambla de Catalunya, 42, Barcelona, SpainView Hotel Details
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Aspasios Rambla Catalunya Suites Guest Reviews
4.3/5
Very Good
26 review
Verified reviewsLocation4.3
Amenities4.3
Service4.3
Cleanliness4.3
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All Reviews(26)
Positive reviews(23)
Negative reviews(3)
Michelle
Design Apartment
Stayed in Dec 2023
Family
5 review
Very Good
Posted on Jan 8, 2024
The apartment is centrally located with lots of eateries around. Check in was not communicated properly. No instructions was provided that this is a self check in aptmt.
Its different from the pictures where there is a hotel concierge. We arrived late at 10pm and could not enter the main gate. Luckily, the service man came down to clear rubbish and helped us with check in then. The host should have provided clear instructions on check in procedure and pin prior to arrival.
yogimomma
Stayed in May 2024
Family
Outstanding
Posted on May 28, 2024
We need a centrally located place with two separate bathrooms for our family. This place exceeded our expectations. we walked almost everywhere except for Sagrada Familia.. Casa Batlo was a short walk away. The place was clean, comfortable and quiet. It was nice to have the space and to be able to do laundry. There were breakfast spots nearby, coffe shops, and we had everything we needed. We would stay there again.
Response from Property: Dear Yogimomma, First of all thank you very much for writing this wonderful review of the Aspasios Apartments. We are truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to the team members. Moreover, thank you for pointing out the great location of the apartment in the city. We are really looking forward to welcoming you again soon, thank you for choosing the Aspasios for your stay in Barcelona. Best regards from the whole Aspasios Team
Brenda M
Stayed in May 2024
Family
Outstanding
Posted on May 20, 2024
Excellent apartment extremely close to all the amenities. I would highly recommend the apartment, spacious, clean and though though. The customer care team are excellent and prompt responding to any queries. The apartment set the tone for our family trip. Fantastic will book again.
Response from Property: Dear Brendam, Thank you very much for taking the time to share your experience with us. We are really happy to know that you enjoyed your stay in the apartment and had everything you needed. We would love to welcome you back and hope to see you very soon! Best regards from the Aspasios team. Best regards Alexis Mora Sales and Guest Service Team
tommomelbourne
Stayed in Jan 2024
Couples
Very Good
Posted on Jan 15, 2024
We booked a one bedroom apartment for a 4 night stay. Rooms were a bit more dated than the pictures show but acceptable. No street noise was heard once doors and windows were closed. The check in process is confusing and there needs to be a better way. A meet and greet should be provided. Location was perfect with the metro, buses, restaurants bars and several attractions located close by like Casa Batlo. Apartment was roomy and comfortable including a washing machine. I would still return here if I visited Barcelona again.
Response from Property: Dear tommomelbourne, Thank you for taking the time to share your experience with us. We're glad to hear that you had a good stay in our one-bedroom apartment. We appreciate your feedback regarding the room's condition and the check-in process. We understand the importance of a smooth check-in experience and will consider your suggestion for a meet and greet service. It's wonderful that you found the location perfect and enjoyed the proximity to public transportation, restaurants, bars, and attractions. We hope to have the pleasure of welcoming you back if your travels bring you to Barcelona again. If there are specific areas where you believe we can enhance our services, please feel free to share your insights. Thank you for choosing to stay with us. Best regards, Paola Marques City Manager Barcelona
Resort254512
Stayed in Dec 2023
Family
Posted on Dec 27, 2023
I usually don’t write a review but had a bad experience. Stayed in this hotel during Christmas holidays. We had a terrible experience. 1. One of the bathroom where my kids slept the bathroom have a horrible sewer smell. We had to open the window to air it out. 2. The dryer was not working. Instead of drying the clothes, it steams hot water. 3. The bathrooms were moldy. 4. The shower glass door was about to fall apart. The only good thing was the location. It is centrally located but rather than the apartment was terrible. The pictures doesn’t justify the property.
Response from Property: Dear Resort254512, Thank you for taking the time to share your feedback, and we sincerely apologize for the issues you encountered during your stay. We deeply regret that your experience did not meet your expectations, and we understand the importance of a comfortable and enjoyable stay. We are committed to addressing and resolving the concerns you raised. Our team will investigate and take corrective measures to ensure that such issues do not reoccur. Your comments regarding the bathroom smell, malfunctioning dryer, moldy bathrooms, and the shower glass door are of great concern to us, and we appreciate you bringing them to our attention. We value your feedback as it helps us identify areas for improvement, and we want to assure you that your experience is not reflective of our usual standards. We genuinely apologize for any inconvenience caused. If there is anything specific you would like to share or if there is an opportunity for us to discuss your experience further, please feel free to reach out. We would appreciate the chance to make amends and regain your trust. Thank you for bringing this to our attention, and we hope you consider giving us another opportunity to provide you with the exceptional experience that our guests usually enjoy. Best regards, Paola Marques City Manager Barcelona
Bedsbike
Stayed in Nov 2023
Couples
Very Good
Posted on Nov 23, 2023
Super apartment in a great central location. Beds comfortable, well equipped kitchen (except no mugs only small cups), spacious rooms with one exception - the bathroom was very narrow! On arrival, it might have helped to have a few instructions as to where the buliding was (next door to Starbucks) rather than just the number. Would have given 5 stars were it not for a hiccup at check out. We phoned the day before and asked for a late check out - they offered to midday for free (an extra hour). When we went to put our case in the lockers over the road we came back to find ourselves locked out. Our phones were on charge in the apartment. So we returned to the other building and luckily found a member of staff who was getting some cleaning supplies. She kindly rang the office and they said they'd reset the code - but that didn't work either ... so another trip across the road and on the third attempt we were able to get back in to recover our day bag. So at least two members of staff had failed to do as promised but the lady who helped us was lovely! Nonetheless, if i should ever return to Barcelona i would be very happy to stay there again,.
Response from Property: Dear Bedsbike, Thank you for taking the time to share your detailed feedback. We're delighted to hear that you enjoyed the super apartment's great central location, comfortable beds, and well-equipped kitchen (despite the small cups). We appreciate your positive comments on the spacious rooms, even though the bathroom was a bit narrow. We apologize for any confusion during your arrival regarding the building's location, and we'll consider providing clearer instructions in the future. We sincerely regret the hiccup during your check-out experience. It's unfortunate that the late check-out request wasn't smoothly executed, and we appreciate your understanding. We'll review our procedures to ensure a more seamless experience for future guests. Thank you for highlighting the helpfulness of our staff member during this situation. We're glad she was able to assist you effectively. We would be delighted to welcome you back if your travels bring you to Barcelona again, and we'll strive to provide an even more flawless experience. Best regards, Paola Marques City Manager Barcelona.
Alex M
Stayed in Sep 2023
Friends
Outstanding
Posted on Sep 15, 2023
The contactless check in instructions were clear and worked well except in the key locker we were given the wrong key to enter our apartment block! A bit of a hiccup and was hard to get help over the phone but after that point it all went smoothly. The apartment was clean, fresh, spacious and airy. had a balcony for every room and the beds were comfy for a group of 6 lads for our trip to Barcelona. Everything was clean and tidy and all cooking/cleaning equipment was provided. There wasnt an iron but we bought one and left it at the apartment so hopefully this is there for the next guests. The location is great, 1 block from casa battlo, and half way between the beach and la sagrada familia / park guell so it was quite central for travelling. Its only a 15-20 min taxi from the airport aswell. Turn left straight out the building and you are on las ramblas street and can walk up or down for all kind of restuarants and shops. I think some of the apartments in the block are residential and we crossed paths with them a few times and they were so lovely too, one of them helped us out when we had been given the wrong key and even let us borrow his while he went out! All in all a great stay in a great location would defo recommend.
Response from Property: Dear AJM00000, We would like to express our gratitude for the comments you made about your recent visit. This helps us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Aspasios Rambla Catalunya Suites was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Thank you again for your great feedback, and we hope to welcome you back again for another stay here very soon. Best regards, Anna Guix Guest Service Supervisor Team
Guest User
Stayed in Jun 2023
Family
0 review
Outstanding
Posted on Jun 30, 2023
We loved this apartment! Located on leafy, toney Rambla Catalunya (not to be confused with La Rambla), one block from Casa Battlo. AMAZING location. Vacillated between staying in the Gothic order in here and we feel like we made a great choice for us . We spent a lot of time in the Gothic quarter, and then came back to our quiet apartment . The apartment was modern, clean and serviceable with everything we needed for a comfortable stay. We walked everywhere from our apartment, except for Sagrada Familia..
Response from Property: Dear debbiebP3713RR, Thank you very much for your comment! We are glad you enjoyed your stay at Aspasios Rambla Catalunya Suites. Without a doubt, our apartment and location are our guests' favorites! Once again, thank you very much for sharing your experience and being an excellent guest. Best Regards, Paola Marques City Manager Barcelona
Guest User
Stayed in Jun 2023
Couples
0 review
Very Good
Posted on Jun 29, 2023
The apartment at Rambla de Catalunya 44 was perfect for our stay , well located near metro in a charming quieter part of Las Ramblas. It was clean and well set up, spacious for 2 , lovely balcony The check in procedure is unnecessarily complicated , just make sure you have received all the information ahead of time ( sadly we did not) You have to go to one bldg, punch in a code to enter, another code to pick up the keys then go to another building across the road where the apartment is accessed by 2 keys and a code . The manager is available by phone
Response from Property: Dear SusanmSydney, Thank you very much for taking the time to write such a thoughtful and positive review of Aspasios Rambla Catalunya Suites. It is very pleasing to read it and to know that you made the right decision to choose us for your stay in Barcelona. From now on, I am sure you will recommend us and we would be very happy to see you very soon. Warm regards from the entire Aspasios Apartments team. Best Regards, Paola Marques City Manager Barcelona
Guest User
Stayed in Jun 2023
Family
0 review
Outstanding
Posted on Jun 29, 2023
The apartment was wonderful, very clean, spacious & well located. Within walking distance to good restaurants & bars with easy access to popular locations. Just be aware that you will hear some noise at night as location is on a popular street. Would definitely stay here again!
Response from Property: Dear estherc16, Thank you very much for your comment! We are glad you enjoyed your stay at Aspasios Rambla Catalunya Suites. Without a doubt, our apartment and location are our guests' favorites! Once again, thank you very much for sharing your experience and being an excellent guest. Best Regards, Paola Marques City Manager Barcelona
Guest User
Stayed in Jan 2023
Family
0 review
Very Good
Posted on Jan 31, 2023
The apartment was spacious and well equipped .The location in excellent, but the building is very old and a bit smelly and the elevator is tiny so if you booked an apartment on the 7th floor it will be challenging and also I don't believe that the company who rents this place know it well enough because when I mentioned that I can't see the no. 7 in the elevator they told me to go up to the 5th floor and then go up 2 floors by foot when I had 8 suitcases! Only after the cleaning lady went down when she heard me shouting and told me that I need to press "SA" on the elevator button in order to get to the top floor it was sorted . We all could save a lot of bad vibes and anger if they would have told me that.
Response from Property: Dear 752helia, Thank you very much for leaving your comment. I am very sorry to hear that you were not satisfied with the service provided on this occasion. I will be happy to look into your comments to find out what went wrong on our end. I apologize for the confusion in informing you of the floor of your apartment. The happiness of our guests is extremely important to us, which is why we are proud of the feedback we receive from our guests, most of whom describe us as providing excellent service. We are very sorry that we did not live up to our reputation on this occasion. On the other hand, I appreciate that you highlighted such positive comments about the spaciousness of the apartment and the equipment. I am also very happy to hear that you enjoyed our location. I really hope to welcome you soon! Best Regards, Paola Marques Guest Experience Manager
Josue
Stayed in Dec 2021
Family
Outstanding
Posted on Dec 23, 2021
Great location in Barcelona, in the middle of everything, very comfortable and clean facilities. Near many dining options, transportation and popular Barcelona spots. Would stay there again.
Bilal
Stayed in Oct 2021
Other
Outstanding
Posted on Oct 24, 2021
This apartment is at great location, Secure parking 2 mins walk away, it was extremely clean. Highly recommended if anyone is look at it.
Faraz
Stayed in Aug 2021
Other
Posted on Aug 14, 2021
Decent stay overall
Pros -homely feeling and perfect location.
Cons- WiFi was poor and shower cubicle is tiny!
773ulricam
Stayed in Jul 2021
Family
Outstanding
Posted on Jul 30, 2021
We highly recommend this really nice apartment at a great location. Many small shops and restaurants close. Walking distance to la Sagrada and The Rambla. Very helpful and attentive staff by phone and what’s up. The stay also worked well with wheelchairThank you! We will come back!
Response from Property: Dear 773ulricam, Thank you very much for taking the time to share your experience with us. We are really happy to know that you enjoyed your stay in the apartment and had everything you needed. We would love to welcome you back and hope to see you very soon! Best regards from the Aspasios team. Paola Marques Guest Service Manager
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