Guest User
November 23, 2021
My experience has been very unpleasant. We stayed for work in November 2021, specifically we were 6 colleagues who were dedicated to sales and wanted to address the Catalan market for a week. The apartment seemed good to me for its location and spaciousness and I must say that the days we stayed, we were more or less fine. A curious event occurred to us, which I want to share. The fact is that one of the nights, a window apparently was not closed properly and hit due to the air several times and a glass broke. A colleague was sleeping in the room at that time and luckily the incident did not go further. I notified Patricia, the owner, telling her what happened and she told me that they would go check it out later. To my surprise, he later sent me a message indicating that it had already been fixed and that, with great regret, he should pass the charge on to us. After discussing it with her, there was no way to convince her and in the end, seeing myself tied hand and foot, I told her that the bad experience would lead to a bad review on the platform on which we rented the apartment. In the end, when we left the keys, he agreed to take care of the broken glass, something that I was grateful for, since it was neither our negligence nor intentional, these are things that happen and that is what home insurance is for. Well, the story doesn't end here, the last surprise came when I gave you my review which, as on other occasions, because for my work I usually stay in hotels a lot, I always leave in a constructive and polite way. Apparently, as I mentioned that the apartment is not well soundproofed and that some mattresses are not in good condition, it seems that Patricia did not like this comment and she automatically claimed through the platform again the payment for the broken glass. What had started very well ended really badly, so I cannot speak highly of the experience, since the treatment received by the property has completely detracted from the positive things that the apartment has. For my part, a very bad personal experience, I hope that if someone stays there does not have any accidental breakage, a faucet, a lamp or a piece of furniture, because it is clear that they will make them pay for it. 😏😏😏
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