Hotel Casa Fuster G.L Monumento Reviews

Convenient location with unique building. Poor wifi quality.

A building designed by Gaudí and converted into a hotel. Great feeling. There are also chairs designed by Gaudí in the lobby. It was unusually quiet at night. Breakfast was very tasty and varied.

The location and service were both great. I'm honestly surprised that I was able to receive such good service even though the price wasn't that high. I will use this hotel again when I come to Barcelona.

Hotels of the Leading Group will never let you down. In the best location in Barcelona, ​​comparable to the architectural design of Casa Batllo. very good

The location is very convenient - very close to Casa Batlló and La Pedrera, which makes it easy to get up early and queue up. The subway and bus are very convenient, and there is a direct railway to the airport nearby. The entire Gracia Street is bustling, but not chaotic and very livable. There are also supermarkets nearby. Room - overall comfortable. According to online reviews, the shower is in a bathtub, and the bathtub is a bit high, which is a bit of a safety issue, but just be careful. There was something wrong with our room at the beginning, and the hotel promptly helped us change it. We had a very comfortable stay for the next few days. The hotel service staff are very nice and polite, which is the service standard of a five-star hotel. There is a Michelin-starred restaurant Aleia in the hotel, and it is very convenient to have a meal there while staying in the hotel.

Due to its age, the facilities are not as good as expected. Service and location are good

As a customer of Ctrip for more than 10 years, this is the first time in so many years that I have made a strong complaint about this hotel. The service was extremely poor, extremely poor, and it was completely unreasonable to ask us to move our sleeping children to rooms because the customer service had not fully communicated with us and ended the hotel. The security guard came rushing to knock on the door in the middle of the night. The reason was that the second order for the suite was wrong and the wording was rude. The room was old and the shower head could only be held with the floor marble. Every time you go to the bathroom, you have to slide it. Bringing children and the elderly really increases the risk. Breakfast is not included. The room fee is extra. Breakfast is more expensive than other hotels. The hot food only has potatoes, bacon and baked beans. You are not as good as 3 stars. There is also a menu for hot food. Add money to order. Even the concierge and security will give you a leaflet every day and tell you to buy leather goods. The hotel elevator Anyone can go upstairs without an access card...no chance of a next time...worst experience ever, first complaint from Ctrip in over 10 years...

The hotel capitalises on its historic flair but the standard corresponds in no means with the LHW classification

Staff was very nice. Room was great. No view from our room, but nothing to complain about at all. Great location metro, taxis and car rental access was within 100meters. Absolutely recommend.

The staff was amazing. Spoke well English. The neighborhood is perfect for walking around with great restaurants and shopping. Room was very clean and beautiful. Service was excellent. Every night had turndown service. Overall a perfect 4 days in Barcelona @Casa Fuster!

Staff in every department are wonderful. Large rooms, good value. Hard to imagine a better location. In room decor is high end but could use a refresh and in room amenities were out of synch with similar 4 and 5 star properties (ex: no Bluetooth speaker, only one drawer for clothes in a senior suite). Reception doubles as concierge and recommended some nearby fine dining restaurants I quite liked. It’s a quirky and elegant and inviting place, would definitely return.

The hotel was a pleasant surprise very good location in the center of Barcelona. You are closed to everything. The service is great and breakfast was delicious. Great for a couple of days stay in town

Beautiful hotel, very conveniently located to many major tourist attractions with excellent shopping nearby. The hotel staff was very friendly and professional. Highly recommend to anyone interested in beautiful architecture and interior design.

very nice historical hotel. facilities such as safety box are sometimes a bit aging.