Hotel Pelayo

This is a great value hotel in the perfect location in the heart of Barcelona. Steps from Aerobus, Metro, La Rambla, Pl. Catalunya, shops, restaurants, convenience stores etc etc. The staff were extremely helpful and friendly. My room was small, but this is Europe, and is to be expected. It was very clean and had AC. There are stairs, but an elevator goes part way. The area is safe. I would definitely stay here again!

Nice hotel very well located, close to the ramblas and between 2 subway stations. The staff is great and the price was good.

I booked this place thinking that they had a lift because that’s what their listing says, but was surprised to see that you need to climb flights of stairs to get to their lobby, and that is where the lift is. It was very inconvenient for us who had lots of luggages. We arrived very late at night and we were very tired so we were so disappointed with what we had to go through. The staff who was there that night kindly let us use the ramp for PWD to move our luggages and he helped carry our luggages, but the other staff the next day was the exact opposite. He did not allow us to use the ramp. He then asked if we’d like him to book us a cab and we politely declined because we were booking an Uber. When we asked if we could ask for his help to bring down our luggages, he said no. He probably was pissed that we didn’t want to take the taxi service. He even said that if we book the taxi service, the driver will go up to help us with our luggages lol. So I think that because we declined, he didn’t want to help us. As for the room, it is very basic but a bit spacious. We only stayed for one night so can’t say much. Overall, we did not have a good stay. This may be okay for backpackers but definitely not for travellers with luggages. I just hope the hotel updates their description about the lift because it’s very deceiving.