Kriss Internazionale Hotel

Friendly helpful staff. Excellent breakfast. Clean well equipped room. Good location for the town and ferry. No negative comments. Would stay again and recommend to others.

Friendly staff

My family and I stayed at this hotel for 2 nights in October 2023. Upon check-in everything went smoothly although the gym opening times were different to what we had been told before arrival via email. The rooms are basic but nice and clean. The view is absolutely gorgeous and the direct access to the lake is a very big bonus point. Breakfast was the highlight of our stay as it offers a lot of variety and everything is fresh. A big THANK YOU to the lady who prepared our eggs. She was simply amazing. The reason this review is so badly rated is that the hotel stole my night gown and now claims it is unfindable. On our last day, the cleaning lady came into the room without knocking. I just got out of the shower and told her she should come back later. Once I returned to the room in the evening, my night gown was gone. I had placed it on the bed and it was nowhere to be found in the room. I alerted reception and simply got told that the gentleman couldn’t help me and I should ask tomorrow morning when his colleague was there. The next morning we left the hotel early morning and of course, no one was available to look for the night gown. After we left, I emailed the hotel and got told straight away that nothing was found. I wonder how they could check and reply within minutes. I sent another email to please check again. No answer came. Only once I had completed their review online and gave them my rating did I receive an email stating that they had not found anything. Additionally, upon check-out, they forgot to charge us the tourism tax. So once the actual reception lady, not her incompetent Night Shift, had to run after our car to settle that bill. Not very professional at all! It is a nice hotel but if you want to ensure you keep your things, I would not recommend staying here again.