It's a very long time since this was ever a 5 Star as per the brochure in the room. The Televisions or flat screens we fine they did their job the one in the bedroom sometimes had difficulty with local television, the one in the main room used a Foxtel box so no rear problems. Looked clean and tidy but on closer inspection there were some concerns. The managers really probably need to re-think why they are there, clearly they have not been into this room. When challenged they accused my partner who works in health as being a very rude person. I personally have never heard him be rude only have a sensible respectable conversation.