Royal Hotel - Urban Living

I had an excellent stay at Royal Hotel in October 2020. The check in seemed a bit unusual at first, but was very straightforward when I arrived on site. The staff is very friendly and helpful, and gave some very good local suggestions. My room was very nice and I was even given an upgrade. The staff generously accommodated my additional requests. The water and coffee refills were great! I recommend it, and will stay here again.

The Hotel is no frills and if you arrive after 4PM you have to checkin via an electronic kiosk by the door. You fill up a bunch of screens and in the end it gives you a keycard to enter the hotel. You also have to use it in the elevator as the hotel is only on the 4th floor and all other floors have locks. The room was fairly large and well equipped. I particularly loved the alligator shaped soaps for the kids and the fully stocked minibar which was entirely free. There were also chocolates and cookies on the pillows. Nice wi-if too. Breakfast is served in a tiny room downstairs and even though there was a tiny amount of each of the things to eat, it was replaced often. The only person working in the hotel in the morning is the receptionist and the one tending breakfast. She was nice and responsive to our needs. A very good option for those needing to take the train from Basel Bad in the morning. A bit far from the city’s interesting bits though.

Great hotel clean and modern well placed near to tram stop and train station

I arrived at the hotel and met a wonderful member of staff, Carmen. She checked us in quickly and showed us where to go for dinner. There was also a free ticket for using the public transport in Basil which took us straight from the train station to the centre of town. Thank you Carmen!