Hotel Spalentor - Ihr Sympathisches Stadthotel Reviews

Very friendly service and public transportation is quite convenient.

Service was fine, but the room was extremely noisy, the railway beside running the whole night! Parking lot is in another building 200 meters away, you drive in, the door closed, and all the lights turn off after 3 minutes, the whole space was completely dark, which was so weird and horrible, I had to turn on the small flashlight in my phone and run out of the garage!

It can be said that this is the most satisfying hotel during my trip to Switzerland. It is better than expected, clean and comfortable. It is also larger than other Swiss city hotels. The service attitude is good and the breakfast is also good. I will definitely come again if I have the chance to visit Basel next time.

Convenient location - 5 minutes to the station by bus 30, runs often, stop is a step away. Nearby are the chic Spalentor gates, behind them the shopping space and the center practically begin. To stop bus 50 to the airport, walk about 5 minutes. The staff at the hotel is very friendly, at the reception there are gingerbread, some water, sweets, postcards, booklets, cards. Settled earlier than expected, late check-out without surcharges up to 12, then 50 francs. Dali basel card: free transport, incl. to the airport, and 50% discount for museums. There is also a code for entering the hotel after 22 (or 23, I don’t remember exactly), when there is no one at the reception. The breakfast is excellent, there are 7 types of cheese, cold cuts, vegetables, hot dishes, juices, water, jams, fruits, you can order scrambled eggs, scrambled eggs, coffee, etc., on the 5th floor with beautiful views, a small room. The room is cozy, slippers, bathrobes, minibar, many different chandeliers and lamps. Quiet. TV is a cloud of programs, ours are not. The duvets are great, the pillows are so-so. Conclusion: I recommend.

酒店位置不錯，早餐豐盛👍

This was an excellent place to stay in Basel. The facilities were wonderful and the service even better. Very close to Old Town and a tram stop. Great restaurants nearby, and the one recommended by staff was great! Highly recommend this hotel to anyone looking for a great place to stay while in Basel at a good rate,

This is a very nice hotel, the room is big, very clean. Our room has a window facing one of the old city Gate. In front of this hotel is a Bonacic Garden. The garden is very big. we are very happy to stay in this hotel. Next time if we visit Basel, we will stay here again.

I’ve stayed at many hotels around the world and rarely encountered as friendly, responsive and knowledgeable staff as those at Hotel Spalentor. They do the establishment proud! The hotel is very conveniently located for exploring Basel’s Old Town. The room was clean and comfortable but the soundproofing could have been better: I could hear the tram outside very clearly as well as, at 4.45am, another guest’s phone alarm. Also, the mechanism for diverting the bath water to the shower head was not obvious. You had to pull the end of the faucet towards you which took some figuring out. Despite these misgivings, it was an enjoyable stay and I would happily return to Hotel Spalentor.

Hotel Spalentor offers a wonderful, well run place to stay in a perfect location for access to the old town or to get to the train station. Old school kind of place wheree they give you a physical key for your room but everything is clean as a whistle.

Delighted as usual with the hotel. Exceptionally friendly and knowledgeable reception staff. The hotel is immaculate and very well situated for walking to the old town, shops restaurants. Wouldn't hesitate to stay again.

The staff was extremely helpful. The room was clean and comfortable.

Helpful reception, quiet hotel with easy access to shops and restaurants.

Comfortable and fairly close although not central. Helpful staff. Good access to transportation.

A great location near Old Town and a friendly staff, but we don’t think this hotel merits a 4-star rating; here’s why: - No 24-hour front desk service - Rooms very plain - Lobby and bar area a bit outdated That said, the Hotel Spalentor is a good choice for 3-star hotel in the area.