Holiday Inn Basildon, an IHG Hotel

Holiday Inn Basildon, an IHG Hotel Reviews

Holiday Inn Basildon, an IHG Hotel

Festival Leisure Park, Waterfront Walk, Basildon, United KingdomView Hotel Details
Holiday Inn Basildon, an IHG Hotel
Holiday Inn Basildon, an IHG HotelHoliday Inn Basildon, an IHG HotelHoliday Inn Basildon, an IHG Hotel
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Holiday Inn Basildon, an IHG Hotel Guest Reviews

4.1/5
Very Good
119 review
Verified reviews
Location4.2
Amenities4.0
Service4.2
Cleanliness4.2
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All Reviews(119)
Positive reviews(106)
Reviews with photos/video(2)
Clean and tidy(6)
Friendly host(5)
Negative reviews(13)
Guest User
Standard Two Double Bed Room with Sofa Bed
Stayed in Feb 2024
Family
1 review
3.5/5
Posted on Feb 14, 2024
Great size room. Advertised as 4star….don’t know in what year that would be…more a 2star! Window cill & wall in bedroom really rotten, dated furniture, all a bit scruffy, had to keep window open as room a bit smelly but then was really noisy through the night with lorry deliveries, extracter fan in bathroom not working so really steamy, cracks in tiles where shower is, rotten door frame in bathroom too. Didn’t complain at time as only staying 2 nights just to sleep - sheets etc nice & clean but pillows not comfortable, old & sunken. Wouldn’t stay again.
daniel
Standard Room with Double Bed
Stayed in Aug 2023
Couples
23 review
4.5/5
Great
Posted on Aug 7, 2023
For an old hotel the housekeeping do a really good job. I was surprised how good and quiet this hotel was. If your looking for a hotel in Basildon this hotel is worth considering.
Guest User
Standard Room with Double Bed
Stayed in Jun 2024
Business travelers
78 review
5.0/5
Outstanding
Posted on Jun 26, 2024
Good service clean rooms
Guest User
Standard Room with Double Bed
Stayed in Oct 2022
Couples
1 review
5.0/5
Outstanding
Posted on Oct 30, 2022
Room nice and cleaned Good facilities nice friendly staff at desk as well as the people working behind the bar and breakfast Also good location for restaurants and nightlife
Anonymous User
Standard Room with Double Bed
Stayed in Oct 2022
Family
1 review
3.2/5
Posted on Nov 1, 2022
Hotel was in good location and very good reception. The room was old style and bathroom was very small
Guest User
Standard Room with 2 Single Beds
Stayed in Oct 2022
Family
1 review
4.5/5
Great
Posted on Oct 25, 2022
Fantastic happy helpful staff Made our stay enjoyable Shame about the absence of a small refrigerator in the room. Beautiful clean towels and bed linens Not enough shower soap for 2.
Guest User
Standard Room with Double Bed
Stayed in Oct 2022
Solo travelers
1 review
5.0/5
Outstanding
Posted on Oct 3, 2022
Very clean and excellent service. Very nice bar area. Had free parking on site which is really helpful. All in all a very good overnight stay.
Abraham
Standard Room with Double Bed
Stayed in Sep 2022
Couples
4 review
2.7/5
Posted on Oct 2, 2022
Booked for a double room. Got offered two single beds. Not friendly and welcoming receptionist.
Sosiska
Standard Room with Double Bed
Stayed in Sep 2022
Other
14 review
4.0/5
Very Good
Posted on Sep 30, 2022
Nice place to stay overnight and delicious water on reception 🫢
Guest User
Double Room
Stayed in Dec 2021
Couples
1 review
4.2/5
Very Good
Posted on Dec 31, 2021
Ideal hotel after a night out in Basildon, shame the bar was shut when we got back after dinner as we would have loved a drink before heading up. Room was clean and well maintained and staff friendly.
Guest User
Standard Room
Stayed in Jan 2022
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 26, 2022
Very good
Sandra
Stayed in Mar 2024
Other
5.0/5
Outstanding
Posted on Mar 18, 2024
Excellent reception and free upgrade. A mistake was made on my food order so we were given free drinks without asking for anything! Lovrkyvstaff
Karen
Stayed in Mar 2024
Other
5.0/5
Outstanding
Posted on Mar 18, 2024
Great room, massive , very comfortable bed. Nice bar area with good food. Only downside is there is no lift to the restaurant so its not accessible.
Nicholas
Stayed in Feb 2024
Business travelers
3.0/5
Posted on Feb 16, 2024
Recently stayed here for 1 night as was working in the vicinity. Hotel had free parking and modern reception/ bar area. Receptionists were friendly. Rooms were dingy and dated. Location is just off a large complex with cinema, bowling, restaurants etc
Dean
Stayed in Jan 2024
Other
3.0/5
Posted on Jan 29, 2024
Staff were very friendly and fantastic but they took a £50 deposit off my card which I still have not got back also the tv was very quiet and there was banging in the pipes all night But can’t fault the staff or facilities