There was no front desk clerk when i arrived, just a note saying they would be back and a number to call. Tried calling nobody answered. When I finally got ahold of someone they said check in was only at 3...it was 239pm and i had driven over 3 hours to spend time with my mother who was in the local hospital. The girl told me my particular room was not ready and they had no others ready. I was the only car in the parking lot. On the morning of checkout a young man came to my door to ask me when I was leaving, this was hours before checkout deadline. Horrible experience, would never stay there again and no offer to get a discount.